Supply Chain Manager

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Loyal

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Healthcare Insurance • Artificial Intelligence • SaaS

Loyal is a comprehensive digital healthcare platform that integrates various touchpoints for patients and providers. Their solutions include data management, digital engagement, CRM campaigns, self-scheduling, and conversational AI, which are designed to optimize healthcare operations, improve patient engagement, and enhance care search and scheduling. Loyal focuses on making healthcare seamless by unifying provider and location data, managing reputation and directory listings, and offering robust machine learning and natural language processing capabilities to improve healthcare outcomes. The platform facilitates improved communication and retention through omni-channel engagement and feedback analysis, serving prominent healthcare organizations to streamline operations and drive better patient experiences.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Drive strategic supply chain initiatives independently, influencing leadership decisions through clear communication and data-driven insights • Collaborate with cross-functional internal teams including CMC Technical Operations, Commercial, Regulatory Affairs, and Finance, in addition to external partners. • Manage the relationships with strategic CMO and 3PL partners, including contract management, planning, compliance and operations oversight. • Manage Logistics and Transportation throughout the Supply Chain • Engage in supplier negotiations. • Create program-level presentations for senior leadership, including budget summaries, risk assessments, and strategic alignment. • Develop a long term capacity strategy to meet the demand requirements in a cost-effective manner. • Responsible for production plan creation and management. • Manage inventory levels to meet the target months forward coverage (MFC) expectations and avoidance of Excess & Obsolete (E&O) materials. • Ability to create scenario plans to evaluate potential product situations, such as shortages, overages, and production capacity. • Responsible for sourcing raw materials and drug substance to support the production plan • Oversee the storage and distribution of finished products. • Assisting with creation and management of key performance indicator (KPI) metrics and the Supply, Inventory, and Operations Planning (SIOP) program. • Monitor team budget adherence, provides guidance on budget tracking, and supports financial reporting. • Optimize costs across the entire supply chain process.

🎯 Requirements

• 8+ years of experience in Supply Chain Management, including demand planning, with direct pharmaceutical industry experience preferred. • Bachelor’s degree in Supply Chain or equivalent experience required; Master’s degree and/or applicable certifications a plus • Data-driven, strong analytical skills, proficiency in ERP/planning tools • Project management experience • Compassionate and proactive • Ability to work collaboratively with both internal and external stakeholders, bringing new ideas and working together to deliver on company goals • Quickly learn new concepts and processes • Adaptability, creativity and high-performer in risk-assessment and strategic thinking • Attention to detail and efficient problem solving as must • Comfortable in a fast-paced startup environment with a dynamic team • Clear and polite communication skills • Familiarity with Google Workspace applications (e.g., Sheets, Slides, etc.

🏖️ Benefits

• Full-coverage health insurance — medical, dental and vision — for you and your dependents • $1,000 home office equipment stipend • $1,200/year learning budget for books, courses, etc. • $250/month wellness budget for gym, cleaners, spa, food, etc. • All 3-day weekends are turned into 4-day weekends 🎉 • Unlimited vacation and paid holidays • Paw-ternity leave — adopt a dog and get a day off with your new family member 🐶 • Competitive salary • Company equity options grant for new hires