
B2B • Telecommunications • Compliance
Language Services Associates is a comprehensive language services provider offering a range of solutions such as video remote interpretation, over-the-phone interpretation, telehealth solutions, onsite interpretation, translation and localization, and American Sign Language. They serve a wide array of industries, including insurance, healthcare, finance and banking, legal, sports, and government. LSA supports communication across hundreds of languages and helps businesses overcome language barriers to expand their reach, enhance customer service, and ensure compliance. With over 32 years of experience, Language Services Associates connects clients with qualified interpreters and translators, aiding millions of interactions yearly.
September 22

B2B • Telecommunications • Compliance
Language Services Associates is a comprehensive language services provider offering a range of solutions such as video remote interpretation, over-the-phone interpretation, telehealth solutions, onsite interpretation, translation and localization, and American Sign Language. They serve a wide array of industries, including insurance, healthcare, finance and banking, legal, sports, and government. LSA supports communication across hundreds of languages and helps businesses overcome language barriers to expand their reach, enhance customer service, and ensure compliance. With over 32 years of experience, Language Services Associates connects clients with qualified interpreters and translators, aiding millions of interactions yearly.
• Design and drive the implementation of organizational compliance policies aligned with regulatory requirements and client standards • Continually assess federal, state, local, and industry-specific regulations impacting interpreter services and advise on policy and procedural enhancements • Lead interpreter onboarding management and administration within the Deel platform using reporting and trend analysis • Ensure accuracy and completeness of documentation for client compliance and IT security due-diligence audits • Address escalations related to background checks, client and interpreter compliance issues, and service activations • Plan and execute new employee orientation sessions inclusive of compliance standards • Provide strategic oversight of departmental tracking systems to ensure data integrity and regulatory alignment • Oversee team management functions including workforce planning, time and attendance oversight, and performance evaluations • Establish key performance metrics related to onboarding and audits and communicate weekly updates to stakeholders • Perform other duties as assigned
• Knowledge of CMS Compliance Requirements • Detail oriented • Knowledge of State clearance requirements • Microsoft Office proficiency • Excellent communication skills • Ability to prioritize tasks & meet deadlines
• Medical • Dental • Vision • 401k with partial match / generous 401k match for qualifying employees • Other employer-covered benefits • Ample free parking
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