Senior Microsoft Dynamics 365 CE Field Service Consultant

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Ludia Consulting

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B2B • Enterprise • SaaS

Ludia Consulting is a trusted Microsoft Dynamics 365 partner that specializes in providing best-in-class solutions across various industries including Oil & Gas, Energy, Professional Services, and Manufacturing. They offer a comprehensive suite of services such as implementation frameworks, solution architecture, ISV solutions, field services, and D365 training. Ludia Consulting emphasizes the transformative power of Microsoft Dynamics 365, catering to businesses and non-profit organizations alike. With a strong commitment to community involvement and leveraging their insider access to Microsoft, they are poised to deliver innovative and effective business solutions. Their mission is supported by "Dynamics for Good," focusing on delivering community and non-profit projects, further illustrating their commitment to social impact.

11 - 50 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization. • Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients. • Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports. • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes. • Write business process design documents and workflows. • Implement technical solutions for Microsoft Dynamics CE/FS projects with the aim of optimizing operational efficiency using development best practices. • Provide community subject matter expertise on Dynamics 365 CE/FS (and related) technologies by presenting online blog posts. • Demonstrate the ability to develop a strong working relationship with Ludia customers

🎯 Requirements

• Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent • Energetic and thrives on learning new concepts • Excellent communication skills and professional demeanor • Ability to speak with clients at all levels within an organization • Superb work ethic, positive energy and able to maintain a professional presence in difficult client facing situations • Ability to work independently and as a team player to effectively meet project deliverables on time • Ability to travel to client sites within the United States (Up to 50% travel) • 5+ years of experience with Dynamics 365 Solution Delivery (CE/Field Service/Field Service Mobile) • Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization • Experience implementing end-to-end Microsoft Dynamics 365 CE/FS projects • 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps • High level understanding of Power BI – data modeling, report/KPI creation, and deployment • Experience with automating business processes and customer connectors with Microsoft Power Automate • Experience with process mapping and data modeling for Dual-Write crossovers • Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.) • Proven track record in adaptability, teamwork, problem solving, results orientation • Must be able to independently handle complex problems

🏖️ Benefits

• Family/Community focused company • Remote when not traveling to customer sites • Unlimited PTO • Companywide time off at the end of the year • Full health benefits, vision, and dental • 401K • …and more!