Global Head of Solutions Engineering

🕒 April 30

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Lumana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

☁️ SaaS

🔐 Security

Artificial Intelligence • SaaS • Security

Lumana is an AI video security company that delivers an end-to-end platform combining AI-powered video management software and NDAA-compliant cameras to automate monitoring, generate real-time alerts, accelerate incident response, and surface operational insights from video. Its products include a cloud-based VMS+, on-prem CORE hardware with industrial SSD storage and cloud backup, modern security cameras, and AI features such as threat detection, license plate recognition, AI-powered search, and customizable dashboards for enterprises across education, government, retail, healthcare, manufacturing, and hospitality.

📋 Description

• Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning • Define clear career paths, performance metrics, and development plans for SEs at every stage • Own technical discovery, solution design, demos, and onboarding across enterprise customers • Translate customer needs into clear, actionable technical requirements for Product and Engineering teams • Ensure solutions align tightly to customer outcomes, value realization, and long-term success • Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy • Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics

🎯 Requirements

• 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS • Proven experience building and scaling pre-sales or SE organizations in high-growth environments • Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related) • Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11) • Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred) • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences • Customer-first mindset with a bias toward action and outcomes • Exceptional problem-solving skills and attention to detail • Comfortable operating in fast-paced, ambiguous environments • Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)

🏖️ Benefits

• Health & Wellness: Full medical, dental, and vision coverage • Time Off: 15 days PTO, sick time, and paid holidays • Financial Benefits: 401(k) with employer match + meaningful equity • Parental Leave: Paid time off for growing families • Home Office Setup: Stipend + high-performance gear so you’re set up to win • Competitive Pay: Strong base salary + uncapped commission • Equity & Upside: Own a piece of what you're building • Tools that Work for You: Top-tier tech and modern sales tools