Lumelight
201 - 500 employees
Founded 2025
📋 Compliance
🤝 B2B
⚕️ Healthcare Insurance
Compliance • B2B • Healthcare Insurance
Lumelight is a benefits compliance and administration firm that helps employers, brokers, and health systems manage regulatory risk, streamline benefits operations, and reduce costs. The company provides compliance services, claims analytics, dependent eligibility verification, fiduciary solutions, audits, and senior consultant/legal guidance to support ACA reporting, PBM and prescription reviews, and benefits optimization. Lumelight focuses on improving accuracy, lowering employer liability, and delivering measurable savings through integrated consulting and specialized solutions.
Practice Leader, Client Success
🕒 May 9
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Lumelight
201 - 500 employees
Founded 2025
📋 Compliance
🤝 B2B
⚕️ Healthcare Insurance
Compliance • B2B • Healthcare Insurance
Lumelight is a benefits compliance and administration firm that helps employers, brokers, and health systems manage regulatory risk, streamline benefits operations, and reduce costs. The company provides compliance services, claims analytics, dependent eligibility verification, fiduciary solutions, audits, and senior consultant/legal guidance to support ACA reporting, PBM and prescription reviews, and benefits optimization. Lumelight focuses on improving accuracy, lowering employer liability, and delivering measurable savings through integrated consulting and specialized solutions.
📋 Description
• Build and scale a Client Success function from the ground up • Define the vision, operating model, and execution of Client Success across the organization • Establish how Lumelight drives client value, retention, and expansion • Personally manage a portfolio of key clients and lead strategic accounts
🎯 Requirements
• 8–12+ years in Client Success, Account Management, or Customer Experience • Proven experience building or scaling a Client Success function • Experience in a player/coach role • Track record of driving retention, expansion, and client satisfaction at scale
🏖️ Benefits
• Medical, Dental and Vision Benefits • Health Savings and Flexible Spending Account Options • 401(k) with Automatic Company Contribution • Employee Assistance Program • Company-paid Life and Disability Insurance • Paid Time Off
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