Senior Manager, IT – Systems

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Lumidas Inc.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Lumidas is on a mission to reduce the barrier to adoption of fiber optic sensing technologies for geotechnical monitoring of critical infrastructure. We provide specialized expertise in emerging fiber optic sensing technologies (distributed acoustic sensing), passive seismic monitoring techniques, alongside conventional geotechnical monitoring methods. We pride ourselves in our multidisciplinary approach to create innovative solutions to geotechnical problems. Lumidas is a registered permit to practice holder with the Association of Professional Engineers and Geoscientists of Alberta (APEGA). We partner with select consultants to provide quality review of professional engineering deliverables for our clients.

📋 Description

• Own and evolve VFC's systems strategy, tech stack, and vendor relationships • Conduct a comprehensive audit of HubSpot integrations and develop a roadmap to improve organizational effectiveness • Define system architecture, standards, and documentation while proactively identifying gaps and risks • Build and maintain automations, integrations, and AI tooling to streamline data flow and reduce manual processes both within HubSpot environment and emerging tools and opportunities • Lead end-to-end project management and delivery of systems initiatives, including stakeholder alignment, training, and change management • Own cybersecurity across systems, including access controls, data protection, vendor risk, and incident response • Oversee system administration, reliability, and support — resolving recurring issues at the root • Manage and develop the IT Help Desk & CRM Coordinator, balancing reactive support with proactive improvement • Partner with the data team to support reporting and data quality

🎯 Requirements

• Proven experience leading system implementations or tool rollouts, including stakeholder alignment, training, and adoption • Strong project management skills with the ability to manage multiple concurrent initiatives • Experience owning and improving SaaS ecosystems, including data flow and integration architecture • Hands-on experience building automations and integrations via APIs, Zapier, and/or scripting • Experience managing HubSpot and data systems, including system architecture, user experience, and data quality practices • Solid understanding of cybersecurity, including access management, data protection, and vendor risk • Experience supporting and onboarding non-technical users on complex platforms • Familiarity with AI tools and a track record, or strong interest, in applying them operationally • Familiarity with managing and providing technical support for tools such as Google Workspace, Slack, Zoom, Canva, learning management systems, survey tools, or other learning/content platforms • Bilingualism in French and English is an asset • Legal authorization to work in Canada

🏖️ Benefits

• Flexible work hours and a remote-first work environment • Employer-paid comprehensive group benefits coverage • Generous comprehensive, flexible paid time-off programs • RRSP matching program • Monthly phone stipend • Annual professional development budget • One-time home office setup fund