Sales Manager, B2C

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LumiMeds

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

💊 Pharmaceuticals

👥 B2C

☁️ SaaS

Pharmaceuticals • B2C • SaaS

LumiMeds is a telehealth patient-management platform connecting patients with licensed medical providers to deliver personalized weight-loss and longevity injectable treatments. The company offers telehealth consultations, prescription evaluation, and nationwide delivery of prescription and compounded medications (GLP-1s like semaglutide, tirzepatide, and NAD+), with subscription plans, monthly follow-ups, and direct-to-consumer pricing that does not require insurance.

📋 Description

• Lead, coach, and develop a remote team of B2C Sales Representatives through daily coaching, call reviews, and performance management. • Own inbound lead conversion and outbound follow-up strategies to maximize patient acquisition. • Analyze every stage of the customer journey—from lead assignment through enrollment—to identify bottlenecks and improve conversion rates. • Build and continuously refine sales scripts, objection handling frameworks, follow-up cadences, and coaching materials. • Establish clear daily, weekly, and monthly KPIs while creating a culture of accountability and continuous improvement. • Monitor CRM hygiene, pipeline health, and forecasting accuracy. • Partner closely with Marketing to improve lead quality, campaign performance, and customer acquisition efficiency. • Collaborate with Operations and Customer Success to ensure a seamless patient experience from first contact through enrollment. • Use AI tools and automation to improve coaching, reporting, sales productivity, and operational efficiency.

🎯 Requirements

• 4+ years of B2C sales experience with at least 2+ years leading high-performing sales teams. • Proven experience personally closing sales—not just managing others. • Strong track record improving conversion rates through coaching, process optimization, and data-driven decision making. • Experience managing high-volume inbound and outbound sales environments. • Comfortable coaching consultative sales conversations and overcoming consumer objections. • Experience building or rebuilding sales processes from the ground up. • Strong understanding of CRM management, pipeline forecasting, and sales reporting. • Experience with telehealth, healthcare, healthtech, wellness, DTC, or subscription businesses is highly preferred. • Demonstrated use of AI tools (ChatGPT, Claude, Gemini, Copilot, etc.) to improve sales coaching, reporting, prospect engagement, or operational efficiency. • Comfortable working in a fast-paced startup where priorities evolve quickly. • Excellent English communication skills and availability during U.S. business hours.

🏖️ Benefits

• Competitive base salary plus performance-based incentives tied to individual and team performance. • No employment benefits or employment contract are provided.