Documentation Specialist

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Analyze, document, organize, and publish policies, procedures, and guidelines for internal Operations Divisions • Work with internal and external customers to gain acceptance and consensus • Support efforts to improve content taxonomies and content organization • Stage and publish new and revised records on approval applications • Secure cooperation of appropriate levels of authority • Consult with local content owners to ensure standards, templates, and publishing protocol are followed • Support content organization and standardization efforts that lead to improved search efficiency and improved usability.

🎯 Requirements

• One or more years experience with corporate content management, knowledge management and policy and procedural research, writing and storage • Experience with documenting software projects • Proven ability to be effective in a position requiring a high degree of self-direction, initiative, sound decision-making, good organizational skills and must be able to meet tight deadlines • Strong customer service focus • Clear and concise verbal and written communication skills • Consulting and analytical skills • Sound inductive and deductive reasoning • Work with others to analyze information and evaluate results to identify appropriate solutions • Develop solutions to meet individual and departmental goals • Strong presentation, interpersonal, organizational, and analytical skills • Strong technical writing and content skills with the ability to relay complex information • PC proficiency to include Word, Excel, PowerPoint, or other document and web-based application or tools.

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement