Senior UX Product Manager

November 19

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Lumin Digital

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Fintech • B2B • SaaS

Lumin Digital is a company that specializes in providing next-generation digital banking solutions for credit unions and banks. Their platform offers a wide array of services, including retail and commercial banking solutions, digital account opening, and tools to enhance user engagement and operational efficiency. With a focus on innovation and cutting-edge technology, Lumin Digital leverages artificial intelligence and robust security features to offer seamless, cloud-native services with near-perfect uptime. They are known for delivering business growth and cost savings for financial institutions, adapting to new technologies, and offering an enhanced user experience.

51 - 200 employees

💳 Fintech

🤝 B2B

☁️ SaaS

📋 Description

• Own the end-to-end product lifecycle for the overall User Experience, from discovery and definition to delivery, launch, and optimization. • Collaborate with cross-functional teams, including Engineering, UX, Marketing, and Sales, to define requirements and ensure successful execution. • Partner with UX Leadership to develop and communicate a compelling UX and Accessibility vision and roadmap that aligns with company objectives, customer needs, and market trends. • Drive initiatives that improve usability, design consistency, compliance (ADA/WCAG), and overall experience quality. • Conduct market research, competitive analysis, and user research to identify and validate opportunities for new features and product improvements. • Write clear user stories, acceptance criteria, and documentation that articulate problems, solutions, and desired outcomes. • Lead sprint planning, feature kickoffs, and other agile ceremonies, ensuring alignment and managing delivery timelines. • Track and evaluate product performance using key metrics such as adoption, engagement, satisfaction, and accessibility compliance. • Serve as the voice of the user, advocating for seamless, inclusive, and impactful experiences across all touchpoints. • Communicate product strategy, roadmap progress, and outcomes to stakeholders and executive leadership.

🎯 Requirements

• Bachelor’s degree in Business, Product Design, Engineering, Human–Computer Interaction, or a related field preferred, or equivalent practical experience. • 5–7 years of experience in product management, UX strategy, or a related field, including at least 3+ years of leading experience-focused initiatives within SaaS or FinTech products. • Demonstrated success defining and delivering user experiences that drive measurable outcomes — such as adoption, engagement, and satisfaction — across complex, multi-feature products. • Proven track record partnering closely with UX, Research, and Engineering to translate insights into product vision, roadmap priorities, and scalable experience patterns. • Experience leading initiatives such as design systems, accessibility programs, journey mapping, or other cross-product UX alignment efforts. • Familiarity with Agile methodologies and tools such as JIRA and Confluence; experience integrating UX milestones and validation activities into product development cycles.