Product Designer, Mid-level

November 26

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LWSA

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eCommerce • SaaS • Enterprise

LWSA is a pioneering company in digital solutions, providing an extensive ecosystem of services that supports businesses at every stage of their online journey. Specializing in e-commerce, marketplace integrations, ERP management, and digital presence enhancement, LWSA aims to empower entrepreneurs and developers by facilitating their digital transformation. With a commitment to innovative technology and customer-centric solutions, LWSA supports diverse business needs, including logistics, financial services, and customer engagement, positioning itself as a key player in the digital economy.

1001 - 5000 employees

Founded 1998

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

📋 Description

• Conduct qualitative and quantitative research to map customer pains, needs, and behaviors. • Structure job maps, outcome statements, and translate findings into user journeys and flows. • Prototype low- and mid-fidelity screens and flows to validate hypotheses with customers and stakeholders. • Facilitate co-creation and discovery workshops with multidisciplinary squads. • Translate insights into clear, visual recommendations that guide the product roadmap. • Support prioritization of design opportunities using frameworks such as Outcome-Driven Innovation (ODI). • Create and maintain a research and prototype knowledge base accessible across the organization.

🎯 Requirements

• Previous experience as a Product Designer, UX Designer, or a similar role. • Experience conducting in-depth interviews, surveys, and data analysis. • Ability to prototype interfaces (Figma or similar), connecting research insights to visual representations. • Familiarity with e-commerce and marketplace management (ads, sales, integrations). • Ability to structure complex findings into clear, actionable, and visual formats. • Strong communication skills to engage technical and business stakeholders. • Ability to work collaboratively in multidisciplinary teams. • **Differentials:** • Solid knowledge of Jobs to Be Done (JTBD) methodologies, outcome statements, and job maps. • Hands-on experience with Outcome-Driven Innovation (ODI). • Previous experience with ERP, SaaS, or B2B platforms. • Advanced English or Spanish.

🏖️ Benefits

• Medical insurance; • Dental insurance; • Meal allowance or food voucher; • Childcare assistance; • Home office allowance; • Profit-sharing program (PPR); • Day off during your birthday month; • Life insurance; • Wellhub (wellness benefits); • Férias&Co (travel benefit); • Zenklub (psychotherapy/nutritional counseling); • 6-month maternity leave and 20 days paternity leave; • Flexible working hours; • Education and language assistance;