Director of Channel Management

Job not on LinkedIn

November 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $192.5k - $241k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Lyra Health

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Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

📋 Description

• Lead, mentor, and manage a team of Channel Managers responsible for co-sell, reseller, and ecosystem partnerships • Set the strategic direction for partnership activation, revenue optimization, and lifecycle management across all partners • Partner closely with Channel Directors to ensure seamless handoff from new partnership acquisition to ongoing activation and revenue generation • Establish and own partner performance frameworks, including KPIs, QBR processes, and reporting standards for the partner management function • Collaborate cross-functionally with Sales, Marketing, Product, Customer Success, Legal, and Operations to ensure partner success and growth • Develop and implement scalable playbooks for partner engagement, sales enablement, and joint GTM initiatives • Executive point of escalation for key partners, ensuring issues are resolved quickly and relationships are strong • Drive continuous improvement by analyzing partner performance, identifying bottlenecks, and implementing strategies to maximize revenue impact • Represent the partner management function in leadership forums and strategic planning discussions • Recruit, develop, and retain top talent within the partner management team

🎯 Requirements

• 10+ years of experience in channel sales, strategic partnerships, or business development, with at least 5 years in a leadership role • Proven track record of managing and scaling teams responsible for partner lifecycle management and indirect revenue growth • Strong understanding of co-seller, reseller, and ecosystem distribution models, ideally in healthcare, benefits technology, or SaaS • Exceptional leadership and people management skills, with experience coaching high-performing teams • Strong cross-functional collaborator with the ability to influence across Sales, Marketing, Product, and Operations • Skilled in partner analytics and reporting; experienced with CRM and partner management tools (Salesforce preferred) • Executive presence and communication skills for engaging senior leadership and strategic partner executives • Bachelor’s degree required; MBA or advanced degree preferred

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!