OPS Manager – Project Leader

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🕒 April 16

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North Macedonia

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1944

🏛️ Government

Government

North Macedonia is the name of a Southeast European country; the provided text is an automated 'Site Not Found' page hosted by DreamHost and does not describe a company or commercial offering. There is insufficient information in the text to profile any business entity; the only clear fact is the geographic/political name. If this refers to a governmental entity, further details would be needed to generate a company-style description.

📋 Description

• Responsible for the working environment within the project • Monitor employee and team productivity and initiate appropriate measures when necessary • Develop employees and supervisors • Performance management and active communication with clients • Ensure optimal order/project execution while meeting customer and Teleperformance quality standards • Manage KPIs and implement measures to meet quality and productivity targets

🎯 Requirements

• Minimum of 6 months' experience within Teleperformance • Structured working style and high resilience and ability to work under pressure • Goal- and solution-oriented approach to complex challenges • Solid knowledge of internal processes as well as KPI analysis and improvement • Excellent German skills (at least C1) and good English skills (B2 level) • Good Microsoft Office skills, particularly Excel, Word and Outlook

🏖️ Benefits

• No specific benefits stated