
11 - 50 employees
🤝 B2B
🧬 Biotechnology
💊 Pharmaceuticals
B2B • Biotechnology • Pharmaceuticals
XDS is an independent customer experience agency, established in 2017, that focuses on creating exceptional digital experiences. The company prides itself on understanding the complete customer journey by analyzing every touch-point with the brand. XDS has successfully executed projects across various industries, notably within the biotech and pharmaceutical sectors. They excel in crafting engaging and effective digital experiences for their clients, utilizing experience-driven and technology-fueled strategies.
🔥 2 minutes ago
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11 - 50 employees
🤝 B2B
🧬 Biotechnology
💊 Pharmaceuticals
B2B • Biotechnology • Pharmaceuticals
XDS is an independent customer experience agency, established in 2017, that focuses on creating exceptional digital experiences. The company prides itself on understanding the complete customer journey by analyzing every touch-point with the brand. XDS has successfully executed projects across various industries, notably within the biotech and pharmaceutical sectors. They excel in crafting engaging and effective digital experiences for their clients, utilizing experience-driven and technology-fueled strategies.
• Oversee and manage entire digital presence for clients (e.g. website management, intranet, banner ads, landing pages, paid media campaigns, email campaigns, print flyers, social media, SEO/SEM, etc.) • Proactively troubleshoot, resolve roadblocks, and keep projects moving smoothly—no babysitting needed. • Translate client goals into actionable plans with clarity, speed, and an instinct for where AI and automation can do the heavy lifting. • Monitor scope, budget, timelines, and interdependencies—always with an eye on outcomes. • Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner. • Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives. • Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics. • Facilitate negotiations between stakeholders around scope and priority. • Jump in where needed across tasks—from resourcing and QA to documentation and optimization, and using AI to accelerate any of the above • Be a self-starter. As a resourceful and resilient self-starter, you’ll thrive in a fast-paced environment where initiative and innovation are required. • Use AI tools to compress production cycles—drafting status reports, briefs, QA checklists, and first-pass content—so the team spends its time on judgment, not busywork. • Build and refine repeatable workflows (prompts, templates, automations) that scale how the team delivers across clients, rather than reinventing each project from scratch.
• 3–5 years of experience in digital production or project management within an agency or fast-paced environment. • Strong cross-functional understanding of digital marketing, web development/design, SEO, paid media, and analytics. • Experience managing multi-channel campaigns and web projects with high visibility and measurable results. • Demonstrated ability to lead delivery while contributing directly to execution when needed. • Experience working with multiple clients and stakeholder groups. • Strong grasp of PM tools and techniques (we use Asana and lean heavily on AI to augment how we work), but your thinking goes far beyond checklists. • Bachelor’s degree. • Exceptional organizational, collaboration and communication skills. • Excellent attention to detail with the ability to work well under pressure. • Outstanding communication and interpersonal skills. • Patience and self-awareness. Sometimes projects can be challenging, and the right mindset, attitude and collaboration skills are key. • Must be able to manage multiple projects simultaneously. • Hands-on experience using AI tools (e.g., Claude, ChatGPT) in real production work—not just experimentation. You can show how AI has made your output faster or better.
• A respectful and inclusive culture that fosters work-life balance, teamwork and employee morale • Fully Remote • Full health benefits with 50% company coverage • Up to 6 weeks of total PTO between vacation/flex/sick/mental health days and holidays • Up to 6 weeks of fully paid maternity and paternity leave • 5 week sabbatical every 5 years of service • 401k w/ up to 4% match • Yearly performance-based bonus • Weekly paid Door Dash lunch • Yearly $300 home-office allowance • Mac Laptop • Employee Referral Bonuses
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