Conversational AI Consultant, Developer

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Madiff

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

B2B • Software Development • Artificial Intelligence

Madiff is a technology and consulting company specializing in IT services and digital innovation. They provide a range of solutions, including software development, agile team services, and IT consulting across various industries. With a focus on delivering high-quality, multi-skilled remote teams, Madiff aims to enhance business performance and support clients in navigating the complexities of their respective markets.

📋 Description

• Gather and analyse business requirements for Conversational AI initiatives • Identify automation opportunities with business stakeholders and clients • Design chatbot and voicebot conversation flows and user journeys • Prepare conversation logic, prompts and process documentation • Configure Conversational AI platforms including Kore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabs or Zowie • Support API integrations between Conversational AI platforms and enterprise systems • Configure NLP models, intents, entities and dialogue management • Support text to speech and voice automation capabilities • Perform functional, NLP and end to end solution testing • Identify issues, propose improvements and support successful implementation • Work closely with Product Owners, Business Analysts, developers and client stakeholders • Prepare solution documentation and implementation artefacts

🎯 Requirements

• Commercial experience delivering chatbot, voicebot or Conversational AI projects • Practical experience with at least one major Conversational AI platform such as Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabs or Zowie • Strong business requirements gathering and process analysis skills • Experience designing conversation flows and automation logic • Understanding of NLP concepts including intents, entities, training phrases and dialogue management • Basic knowledge of APIs and system integrations • Experience testing chatbot or automation solutions • Strong communication and stakeholder management skills • Fluent Polish and English

🏖️ Benefits

• Fully remote work model • ​ Solid, competitive salary • Work in a multinational environment on international projects • Comprehensive healthcare • Long-term B2B contract with a stable project pipeline