Search Remote Jobs

L2 Support Specialist

Job not on LinkedIn

🕒 June 17

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Madiff's careers page, not through a job board

First seen by Remote Rocketship June 17

Still open on Madiff's site. Checked 4 hours ago.

Logo of Madiff

Madiff

51 - 200 employees

Founded 2015

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Madiff is a technology and consulting company specializing in IT services and digital innovation. They provide a range of solutions, including software development, agile team services, and IT consulting across various industries. With a focus on delivering high-quality, multi-skilled remote teams, Madiff aims to enhance business performance and support clients in navigating the complexities of their respective markets.

📋 Description

• Provide Level 2 operational support for Palantir environments • Investigate and resolve incidents and production issues • Support problem management activities • Analyse logs and monitoring data • Troubleshoot application and platform issues • Support integrations and interfaces between systems • Work within ITIL aligned operational processes • Escalate and coordinate issues where required • Support platform stability and operational excellence

🎯 Requirements

• Enterprise application support experience • Strong Level 2 support background • ITIL process understanding • Incident and problem management experience • Operational troubleshooting skills • Experience with integration and interface concepts • Log analysis and monitoring experience • Operational knowledge of Palantir Foundry and/or Palantir Foundation

🏖️ Benefits

• Solid, competitive salary • Work in multilingual, multinational and multicultural environment on international projects • Comprehensive healthcare • Long-term B2B contract with stable project pipeline

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 April 25

Revalize

501 - 1000

🍽️ Food & Beverage

💼 Consulting

🏭 Manufacturing

Customer Support Associate providing exceptional software support to Revalize clients. Ideal for candidates seeking to gain professional experience in technical customer support roles.

🗣️🇩🇪 German Required

🕒 March 20

Revalize

501 - 1000

🍽️ Food & Beverage

💼 Consulting

🏭 Manufacturing

Customer Support Associate offering technical assistance to clients of Revalize's software solutions. Responsible for resolving software-related queries and ensuring high-quality customer service.

🗣️🇵🇱 Polish Required

🗣️🇩🇪 German Required

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok