Project Implementation Manager / Support Lead

Job not on LinkedIn

February 9

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Logo of Madiff

Madiff

B2B • Software Development • Artificial Intelligence

Madiff is a technology and consulting company specializing in IT services and digital innovation. They provide a range of solutions, including software development, agile team services, and IT consulting across various industries. With a focus on delivering high-quality, multi-skilled remote teams, Madiff aims to enhance business performance and support clients in navigating the complexities of their respective markets.

51 - 200 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

đź“‹ Description

• At Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing; operations in Poland, Portugal, France, and the UK; specialize in AI, DevOps, and Cybersecurity supporting Telecom, Banking, and Hi-Tech • Lead onboarding and adoption of Planview Portfolios, ensuring compliance with governance and reporting standards • Provide hands-on PPM support, including access setup, data validation, and configuration checks • Monitor portfolio setup and data integrity against governance rules • Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption • Facilitate office hours, walkthroughs, and training aligned with system behaviour • Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned • Reinforce time logging standards and ensure reporting deadlines are met • Collect user feedback and support backlog prioritisation for future releases • Identify and empower team champions to ensure smooth handovers between onboarding waves

🎯 Requirements

• 5+ years of experience in project portfolio management, program coordination, or enterprise tool implementation • Proven experience in rollout, configuration, and adoption of PPM tools (Planview, Clarity, Workfront, Jira Align) • Strong knowledge of time tracking, project intake, and portfolio reporting processes • Excellent communication, facilitation, and stakeholder engagement skills with senior leaders • Ability to manage competing priorities in a fast-paced environment • Nice to Have: Experience leading enterprise-wide PPM implementations and acting as a Product Owner or liaison • Nice to Have: Familiarity with Agile, hybrid, and waterfall delivery models • Nice to Have: Knowledge of CapEx tracking, resource forecasting, and prioritisation in FinTech or large enterprise settings

🏖️ Benefits

• Remote work in Poland • Full-time engagement, aligned with standard Polish business hours • International exposure in a leading financial services environment • Comprehensive medical care

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