SAP ChaRM Specialist

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August 26

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Madiff

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B2B • Software Development • Artificial Intelligence

Madiff is a technology and consulting company specializing in IT services and digital innovation. They provide a range of solutions, including software development, agile team services, and IT consulting across various industries. With a focus on delivering high-quality, multi-skilled remote teams, Madiff aims to enhance business performance and support clients in navigating the complexities of their respective markets.

51 - 200 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• This is a remote position; hands-on SAP Operations / ALM specialist to lead and operate change control, test management and solution documentation activities across SAP landscapes. • Lead ChaRM processes: ticket lifecycle, transport orchestration, approvals, emergency fixes and release management. • Configure and operate Change Request Management workflows (including CTS+, transport routes and landscape handling). • Manage and run Test Workbench: design test plans, create and maintain test cases, execute test runs, manage test cycles and report results. • Maintain and author solution documentation: technical and functional documentation in Solution Documentation, building and updating requirements-to-implementation traceability. • Coordinate with development, basis, DBA and infrastructure teams to ensure transports are applied safely and rollbacks are planned. • Support release and cutover activities, drive quality gates and readiness checks. • Implement and improve ALM processes and automation where possible (integration with CI/CD, automated test triggers, test data management). • Produce test and release artefacts for audits and compliance (SOX, regulatory as required). • Troubleshoot ChaRM/Test Workbench issues, drive root-cause analysis and preventative measures. • Train and coach application teams and support staff on ChaRM and Test Workbench best practices.

🎯 Requirements

• Minimum 4–6 years hands-on experience with SAP Solution Manager (7.1 / 7.2) in production environments. • Proven deep experience operating ChaRM / Change Request Management and transport management (CTS/CTS+). • Strong knowledge of Test Workbench: test plan creation, test case management, test execution and results reporting. • Practical experience with Solution Documentation: creating process maps, building requirement links and maintaining implementation documentation. • Good understanding of SAP landscape topologies and transport routes across DEV / QA / PROD. • Experience supporting SAP releases and cutovers; familiarity with emergency transport handling. • Basic knowledge of ABAP or ability to read transport logs and coordinate with developers. • Experience with integration between Solution Manager and ALM/CI tools (Jira, Git, Jenkins) is a plus. • Familiar with audit/compliance needs: ability to prepare artefacts and evidence for audits. • Solid problem-solving skills and demonstrable track record of reducing rework and failed transports. • Behavioural / soft skills Clear, structured communicator able to work with technical teams and business stakeholders. • Strong organisational skills and attention to detail; disciplined about runbooks and documentation. • Proactive, takes ownership of incidents and release issues. • Comfortable working in 24/7-support environments and participating in on-call rotations if required. • English fluency; local language as required by the assignment. • Nice to have Experience with Focused Build / Focused Run. • Knowledge of automated testing tools integrated with Solution Manager (eCATT, CBTA, or third-party test automation). • Exposure to cloud-hosted SAP landscapes (HANA, S/4HANA migrations). • Experience with SAP Transport Management Tooling and third-party transport orchestration.

🏖️ Benefits

• Fully remote work model • Mentorship – work closely with experienced engineers in a high-impact environment • International project – cybersecurity domain with real-world impact