HubSpot CRM, Sales Support Specialist

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Magic, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Magic is a frictionless way to plug in thoroughly vetted, cost-effective remote workers, to help scale your key business functions. Through a combination of automation and active work, we tap into our network of vetted remote workers who handle tasks from virtual assistance and customer service to sales lead generation and scheduling across various team members—like magic.

📋 Description

• Lead the end-to-end migration of data from Freshsales/Desk into HubSpot • Configure and set up HubSpot Sales and Service tools to match the client's workflows • Troubleshoot migration issues and ensure a smooth, low-disruption transition • Manage day-to-day CRM upkeep, data entry, and account maintenance in HubSpot • Build and manage sales and marketing sequences, including email templates and follow-ups • Support onboarding and training for accounts moving through the sales pipeline • Produce recurring sales operations reporting • Provide front-line customer support and troubleshooting once ramped up on the client's platform • Handle light content writing for customer-facing communications • Build toward a broader customer success role as familiarity with the platform grows • Deliver onboarding and light training to the client's internal team on new HubSpot workflows • Act as the internal point of reference for HubSpot best practices, reducing reliance on the founder • Maintain proactive, consistent communication with the client on progress, blockers, and priorities • Ensure reliable attendance and follow-through on committed tasks and deadlines

🎯 Requirements

• Hands-on experience with HubSpot CRM (Sales and Service tools) — non-negotiable • Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience) • Background in sales operations or sales support • Strong written and verbal English communication skills • Demonstrated reliability: consistent attendance and proactive, self-directed follow-through • Deep familiarity with HubSpot Sales Hub and Service Hub • Comfort managing CRM data migrations and data hygiene • Experience building email/marketing sequences and sales templates • Reporting and CRM administration skills • Quick to learn and adapt to new tools and platforms (e.g., Google Workspace, internal customer success platforms) • Proactive communicator — you flag issues before they become problems, not after • High accountability and ownership mentality • Comfortable working independently with minimal oversight • Customer-centric mindset with a service-oriented approach • Strong organizational skills and attention to detail • Adaptable and resourceful in a lean, fast-moving startup environment

🏖️ Benefits

• No benefits package included