Live Chat Support Specialist

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🔥 10 minutes ago

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Logo of Magic, Inc

Magic, Inc

51 - 200 employees

Magic is a frictionless way to plug in thoroughly vetted, cost-effective remote workers, to help scale your key business functions. Through a combination of automation and active work, we tap into our network of vetted remote workers who handle tasks from virtual assistance and customer service to sales lead generation and scheduling across various team members—like magic.

📋 Description

• Answering client's inquiries • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email. • Tracking Shipments and backend shipping inquiries • General Research • Updating addresses and client information

🎯 Requirements

• 1 year live chat experience • Strong English communication skills, both verbal and written • Can work 40 hours a week during US business hours, must be open to shifting schedule • No other commitments, can start ASAP • Has own work-from-home equipment • Internet speed: At least 50mbps • Computer processor: At least Core i5 or equivalent • Complete with webcam & headset

🏖️ Benefits

• 100% work-from-home setup • Hands-on support • Training opportunities

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