
51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
🕒 September 11
🇵🇭 Philippines – Remote
💵 ₱37k - ₱42k / month
⏰ Full Time
🟢 Junior
📚 Learning and Development
🚫👨🎓 No degree required
👻 Ghost score 15%
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51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
• Lead daily trainer-led virtual sessions for assigned batches • Maintain accurate and current training documentation • Run rubric-based assessments at each program stage • Resolve trainee questions and concerns in real time • Conduct mock client introduction calls and mock interviews • Synthesize checkpoint scores, mock performance, and facilitation notes into trainee readiness decisions • Coach trainees on presentation, communication, and strategic support • Identify trainee strengths, gaps, performance risks, and program gaps • Collaborate with the Assistant Training Manager to improve training content, structure, and delivery • Design simulations and role-play scenarios reflecting real client situations • Report trainee progress and project status to the Assistant Training Manager and Training Supervisor • Escalate unresolved issues and performance risks • Help onboard new team members when needed • Deliver at least one program improvement per quarter that measurably improves engagement or retention
• 1+ years of virtual training experience with a proven track record of success • 1+ recent year working as a VA/EA with US clients • Working knowledge of Google Suite, Discord, and Slack for delivery, coordination, and documentation • Solid presentation skills; comfortable building in Google Slides, Canva, or similar tools • Experience using Claude, ChatGPT, or similar AI tools in a professional work environment • Understanding of different learning styles and how to teach to them • Experience running mock interviews and giving structured, constructive feedback • Ability to work weekdays, 9 PM–6 AM PHT
• Monthly gross compensation: ₱37,000 – ₱42,000 • Full-time employee benefits • Government-mandated benefits • Paid leaves • HMO
Apply Now🕒 September 8
Instructional Designer creating instructor-led and self-paced training for Peak Support teams. Developing learning resources, trainer enablement, and program improvements across global operations.
🕒 September 8
Instructional Designer creating instructor-led and self-paced training for Peak Support’s global customer-support teams. Developing learning materials, trainer instruction, and program improvements.