Training Specialist

Job not on LinkedIn

🕒 September 11

🇵🇭 Philippines – Remote

💵 ₱37k - ₱42k / month

⏰ Full Time

🟢 Junior

📚 Learning and Development

🚫👨‍🎓 No degree required

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Logo of Magic, Inc

Magic, Inc

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• Lead daily trainer-led virtual sessions for assigned batches • Maintain accurate and current training documentation • Run rubric-based assessments at each program stage • Resolve trainee questions and concerns in real time • Conduct mock client introduction calls and mock interviews • Synthesize checkpoint scores, mock performance, and facilitation notes into trainee readiness decisions • Coach trainees on presentation, communication, and strategic support • Identify trainee strengths, gaps, performance risks, and program gaps • Collaborate with the Assistant Training Manager to improve training content, structure, and delivery • Design simulations and role-play scenarios reflecting real client situations • Report trainee progress and project status to the Assistant Training Manager and Training Supervisor • Escalate unresolved issues and performance risks • Help onboard new team members when needed • Deliver at least one program improvement per quarter that measurably improves engagement or retention

🎯 Requirements

• 1+ years of virtual training experience with a proven track record of success • 1+ recent year working as a VA/EA with US clients • Working knowledge of Google Suite, Discord, and Slack for delivery, coordination, and documentation • Solid presentation skills; comfortable building in Google Slides, Canva, or similar tools • Experience using Claude, ChatGPT, or similar AI tools in a professional work environment • Understanding of different learning styles and how to teach to them • Experience running mock interviews and giving structured, constructive feedback • Ability to work weekdays, 9 PM–6 AM PHT

🏖️ Benefits

• Monthly gross compensation: ₱37,000 – ₱42,000 • Full-time employee benefits • Government-mandated benefits • Paid leaves • HMO

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