
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
Selected: 🆕 Date Added.
🕒 September 8
Instructional Designer creating instructor-led and self-paced training for Peak Support teams. Developing learning resources, trainer enablement, and program improvements across global operations.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📚 Learning and Development
🚫👨🎓 No degree required
👻 Ghost score 17%
🕒 September 4
Escalation Support Specialist resolving sensitive member disputes, payments, and reputation risks for Peak Support. Guiding Tier I support teams through complex cases via phone and email.
🕒 September 1
Real-Time Analyst managing call volumes, schedules, forecasting, and reports for Peak Support's remote workforce operations. Ensuring service level agreements through Excel-based analysis and coordination.
🕒 August 21
Seasonal remote customer service representative supporting food lovers through calls, emails, and live chats. Resolving inquiries while meeting quality and performance metrics for Peak Support.
🇺🇸 United States – Remote
💵 $16 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 37%
🕒 July 30
Workforce Scheduler optimizing staffing coverage and schedules for Peak Support’s business process outsourcing teams. Monitoring shrinkage, reporting performance, and supporting client service goals.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Scheduler
🚫👨🎓 No degree required
👻 Ghost score 49%
🕒 July 28
Talent Acquisition Specialist managing full-cycle recruitment for caregivers and healthcare professionals at Peak Support. Fostering positive candidate experiences while ensuring timely hiring and effective sourcing strategies.
🕒 July 28
Tier 1 Customer Support for Scout Motors serving as the first point of contact for customer inquiries. Guiding customers through their journey via phone, chat, email, and social media.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 41%
🕒 July 14
Customer Solutions Team Leader overseeing a team in the US, ensuring exceptional customer experiences and operational excellence in a remote setup.
Likely ghost job
🕒 May 19
Likely ghost job
Customer Service Associate delivering email, chat, and phone support for Peak Support’s remote BPO operations in the Philippines. Handling voice, non-voice, and blended programs.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 65%