
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
🕒 2 days ago
Real-Time Analyst managing daily workforce operations for Peak Support in a remote capacity. Ensuring service level agreements are met while supporting call volume and attendance tracking.
🕒 6 days ago
Home Care Scheduling & Staffing Coordinator managing caregiver schedules and ensuring quality care delivery for clients in home care.
🕒 June 30
Compensation & Benefits Specialist managing employee compensation and benefits compliance and administration in the Philippines. Handling payroll instructions, benefits enrollment, and audits in a remote setting.
🕒 June 25
IT Asset Management Specialist managing the lifecycle of IT assets (hardware and software) for a remote work-focused company. Collaborating with stakeholders to ensure efficient asset utilization and compliance.
🕒 June 25
Workforce Capacity Planner overseeing capacity concerns for company projects at Peak Support. Collaborating with departments and managing forecasting for operational initiatives.
🕒 June 23
Customer Success Coach facilitating onboarding and support for AI-powered dropshipping businesses. Guiding customers through structured programs and enhancing their learning experience.
🕒 June 23
Senior Finance Specialist managing finance operations in-house for accuracy and efficiency at Peak Support LLC. Overseeing invoicing, vendor management, and financial reporting in a remote capacity.
🕒 June 12
System Administrator focused on Endpoint and Server Management at Peak Support. Ensuring stability, security, and efficiency of IT infrastructure through various management tasks.
🕒 June 5
IT Service Desk Analyst providing technical assistance within Microsoft 365 and Azure AD. Managing user accounts and ensuring smooth hardware and software operations for employees.
🕒 May 19
Customer Service Associate delivering exceptional service across various platforms. Engaging with clients and adapting to diverse customer support needs in the Philippines.