Solution Specialist

Job not on LinkedIn

🔥 18 minutes ago

🇺🇸 United States – Remote

💵 $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Magna Marketing

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Magna Marketing is a leading technology partner specializing in digital transformation for businesses using Salesforce products. As one of the fastest-growing Salesforce partners, they provide expert consultants and rigorous training to assist companies with mission-critical technology projects. Their primary services include implementations, migrations, and managed services for Salesforce applications, such as Marketing Cloud, Sales Cloud, Service Cloud, and Tableau. They help organizations achieve their ambitions with clear and practical design standards and cross-cloud capabilities. Magna Marketing is trusted by top brands for its efficient and result-oriented delivery.

📋 Description

• Assist in the configuration and customization of Salesforce platforms based on defined business requirements. • Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity. • Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets. • Build and maintain reports and dashboards to support client reporting needs. • Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams. • Participate in functional testing and quality assurance activities across configuration and deployment workstreams. • Conduct basic troubleshooting of user or system issues and propose resolutions where applicable. • Collaborate with cross-functional team members including developers, project managers, and solution architects. • Participate in client discovery sessions by capturing and organizing business requirements. • Own and execute smaller configuration tasks or enhancement requests independently, where appropriate. • Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff. • Stay current on Salesforce platform updates and features relevant to assigned work. • Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team. • Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication.

🎯 Requirements

• Bachelor's degree in Information Science, Computer Science or a related field. • Strong interest in technology and a desire to learn about the Salesforce platform. • Excellent attention to detail and a commitment to accuracy. • Strong organizational and time management skills. • Excellent written and verbal communication skills. • Ability to follow instructions and work effectively within a team environment. • A proactive and eager attitude towards learning new technologies and processes • Excellent client relationship management skills, with the ability to build rapport and establish trust. • Proficiency in Salesforce, CRM, SQL/SOQL, Excel.

🏖️ Benefits

• Fully remote work • Health, dental, and vision benefits • 20 vacation days • 5 Sick days • 401k plan • Health Advocate Healthcare Support • On-Demand Primary Care and Teladoc Virtual Health • Talkspace online mental health therapy • Kindbody Family-building Care • Home office allowance for essentials such as desks, monitors, chairs, etc. • A collaborative environment with smart, hardworking professionals who are passionate about what they do and committed to excellence