Mailscale
B2B • SaaS • eCommerce
Mailscale is a software that lets you instantly generate affordable inboxes designed for cold emailing. It enables agencies and B2B firms to easily create multiple email accounts for efficient outreach, significantly reducing setup time and costs compared to traditional email providers like Google and Outlook. Mailscale guarantees high deliverability rates, ensuring that emails are delivered to inboxes effectively, helping clients achieve better reply rates and book more sales appointments.
Lead Customer Support Associate
Job not on LinkedIn
39 minutes ago
Mailscale
B2B • SaaS • eCommerce
Mailscale is a software that lets you instantly generate affordable inboxes designed for cold emailing. It enables agencies and B2B firms to easily create multiple email accounts for efficient outreach, significantly reducing setup time and costs compared to traditional email providers like Google and Outlook. Mailscale guarantees high deliverability rates, ensuring that emails are delivered to inboxes effectively, helping clients achieve better reply rates and book more sales appointments.
📋 Description
• Lead, hire and manage a support team. • Develop, implement and improve support strategies and KPIs. • Maintain & Improve support documentation and processes.
🎯 Requirements
• Proven experience in customer support or similar roles. • Proactive and solution-oriented mindset. • Strong communication and leadership skills. • Empathy and passion for customer service.
🏖️ Benefits
• Leadership: Lead and inspire a dedicated team and shape the experience for our next 5000+ business customers. • Growth: Advance your career in an exciting, fast-growing startup. • Innovation: Work in a dynamic, forward-thinking environment that needs your innovative ideas. • Flexibility: Enjoy a flexible work setup focused on outcomes.
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