Mainstay
Real Estate • eCommerce • B2C
Mainstay is a comprehensive platform designed for the residential real estate market that facilitates buying, selling, and managing properties efficiently. It offers expert pricing guidance, property tax management, and streamlined HOA administration, enabling users to navigate single-family rental opportunities with market intelligence and powerful tools. Trusted for its seamless transaction process, Mainstay has contributed to significant closed transactions, enhancing decision-making for both businesses and residents in the real estate sector.
Senior Ops Design, Strategy Associate
Job not on LinkedIn
October 17
🇺🇸 United States – Remote
💵 $109.4k - $161k / year
⏰ Full Time
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
Mainstay
Real Estate • eCommerce • B2C
Mainstay is a comprehensive platform designed for the residential real estate market that facilitates buying, selling, and managing properties efficiently. It offers expert pricing guidance, property tax management, and streamlined HOA administration, enabling users to navigate single-family rental opportunities with market intelligence and powerful tools. Trusted for its seamless transaction process, Mainstay has contributed to significant closed transactions, enhancing decision-making for both businesses and residents in the real estate sector.
📋 Description
• Own performance outcomes for either the HOA or Tax product line, identifying friction in workflows and driving improvements that make the system faster and more reliable • Facilitate building models and dashboards to diagnose performance trends and guide data-driven decisions • Partner with Product Managers to translate operational insights into feature ideas and process changes that improve automation, customer experience and scalability • Create and refine processes that let Mainstay onboard new institutional partners efficiently and operate at scale without unnecessary complexity • Coordinate with Product, Engineering, and Operations to align priorities, deliver results, and measure impact • Track and report the results of new initiatives, sharing insights and influencing roadmap and process priorities • Keep pushing for better by spotting new opportunities, proposing fixes, and taking ownership of getting them implemented
🎯 Requirements
• 5+ years of professional experience in business operations, business consulting, product operations, project management, sales operations • A history of solving complex problems quickly and independently - you know how to prioritize, figure things out, and get results • Strong analytical and technical skills. Excel experience is required. Experience with SQL is highly preferred. • A process minded approach paired with flexibility - you care about precision but can adapt when things move fast • Clear, confident communication. You can break down complex ideas and work easily with both technical and non-technical teammates • A strong sense of ownership and accountability. You move quickly, take initiative, and consistently deliver high quality work • A bias for action and a “no problem is too small” attitude
🏖️ Benefits
• Paid time off and 12 paid holidays per year • Medical, dental, and vision insurance • Basic life insurance • 401(k) retirement plan
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