HGLAI Operations, Content Delivery & Admin Lead

Job not on LinkedIn

July 28

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Logo of Growth Lab

Growth Lab

B2B • SaaS • Education

Growth Lab is a consultancy focused on Go-To-Market (GTM) strategies, assisting founders, product managers, and companies to navigate critical challenges in securing product-market fit and scaling their businesses. With over a decade of experience and having trained more than 400 clients, its founder Maja Voje offers various training programs, workshops, and resources aimed at empowering companies to successfully launch and grow their products in the market. The company is dedicated to making GTM knowledge accessible, with a mission to help 10,000 companies cross the chasm to growth and success.

📋 Description

• We are seeking a highly organized and detail-oriented Operations/Admin Lead to join our startup team. • As the Operations Lead, you will be responsible for managing projects, ensuring communication across the executive team and team members, and bringing organization and clarity to projects that are not yet fully defined. • You will need to be a strong communicator, able to multitask, and have a deep understanding of project management. • Project Management: Oversee cross-functional projects, coordinating timelines, resources, and deliverables. • Track progress, identify bottlenecks, and ensure teams stay aligned on priorities. • Provide QA for new features and report any bugs/issues to Dev team. • Account Management Regularly communicate with prospective and active clients to ensure all needs are being met and products/services are delivered on time. • Make sure the sales pipeline is up to date. • People Operations Manage calendars and scheduling for the executive team. • Onboard new contractors, making sure they fill out all necessary paperwork and that they are set up with accounting to receive payments. • Make sure contractors are set up in all systems, including Hubstaff, Asana, and any other relevant programs. • Compliance Make sure all business licenses are up to date and all yearly and quarterly taxes are filled. • Process Development & Optimization: Implement and refine operational processes to support rapid business growth and product development cycles. • Identify inefficiencies and drive continuous improvement initiatives.

🎯 Requirements

• 2+ years of experience in operations, project management, or related rolesideally in a startup or tech environment. • Understanding of basic AI/ML concepts • Highly proficient with spreadsheets and operational tools (Asana, Notion, Google Drive, Etc) • Demonstrated ability to manage complex projects with multiple stakeholders. • Excellent written and verbal communication skills; adept at sharing insights with both technical and non-technical audiences. • Proven ability to lead and influence teams without direct authority. • Thrives in a fast-paced, evolving environment, with a willingness to pivot and iterate as needed. • Works well cross-functionally, fostering strong relationships across the organization.

🏖️ Benefits

• Competitive Salary & Equity: We value your contributions and provide a stake in the companys success. • Flexible Work Environment: Remote, flexible schedules. • Professional Growth: Opportunities to take on greater responsibility and shape an emerging AI companys operational strategies. • Cutting-Edge Technology & Impactful Work: Collaborate on solutions that transform industries.

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