Customer Support Engineer

🔥 4 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Malvern Panalytical

Malvern Panalytical

1001 - 5000 employees

🔬 Science

💊 Pharmaceuticals

⚡ Energy

Science • Pharmaceuticals • Energy

Malvern Panalytical is a leading provider of precision analytical instruments and solutions. Their product range includes particle size analyzers, X-ray fluorescence (XRF) spectrometers, X-ray diffractometers (XRD), and near-infrared (NIR) spectrometers, which are used in a variety of industries, including pharmaceuticals, mining, energy storage, and metals analysis. The company focuses on enhancing productivity and product development by offering tools for detailed physicochemical insights, facilitating accurate process control, and optimizing quality across applications. Malvern Panalytical is committed to advancing scientific understanding to develop cleaner, healthier, and more productive environments.

📋 Description

• Maintain high uptime of systems by swift and effective service • Achieve growth target set by management for Customer Support revenue • Provide corrective and preventive maintenance as per norms • Ensure collection of account receivables of AMC, Spares and Accessories in time

🎯 Requirements

• Experience in customer support • Technical knowledge in installation and calibration of systems • Skills in maintenance contracts and revenue targets

🏖️ Benefits

• A high level of Customer Satisfaction in the assigned region • High uptime of systems • Service support to PAN systems (XRD, XRF, Cross Belt Analyzers)

Apply Now

Similar Jobs

🕒 3 days ago

Nagarro

10,000+ employees

🤝 B2B

🏢 Enterprise

Associate Staff Engineer providing L1 support for Workday HCM applications at Nagarro. Collaborating with HR and IT teams to resolve functional issues efficiently.

ITSM

🕒 3 days ago

Nagarro

10,000+ employees

🤝 B2B

🏢 Enterprise

Associate Staff Engineer providing L1 support for Workday HCM applications at Nagarro. Collaborating with cross-functional teams and ensuring timely resolution of user incidents.

ITSM

🕒 4 days ago

Coinbase

1001 - 5000

₿ Crypto

💸 Finance

💳 Fintech

Senior IT Support Engineer at Coinbase overseeing IT tooling architecture and automation. Collaborating across regional IT teams to enhance efficiency and system integration.

🇮🇳 India – Remote

💵 ₹3.4M / year

💰 $21.4M Post-IPO Equity on 2022-11

⏰ Full Time

🟠 Senior

📞 Support Engineer

Airflow

🕒 4 days ago

EY

10,000+ employees

💸 Finance

Operations Engineer supporting Video conferencing technology at EY. Delivering efficient services in a diverse and inclusive culture with growth opportunities.

🕒 5 days ago

Twilio

5001 - 10000

Technical Support Engineer at Twilio, aiding customers with billing and account inquiries. Collaborating closely with internal teams to ensure customer satisfaction in a remote position.

Cloud

SQL