Manila Recruitment
Recruitment • Enterprise
Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.
Senior Client Manager
Job not on LinkedIn
October 20
Manila Recruitment
Recruitment • Enterprise
Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.
đź“‹ Description
• Serve as the main point of contact for key client accounts • Build strong and trusted client relationships by understanding goals, priorities, and challenges • Lead strategic conversations and translate client requirements into clear briefs and delivery plans • Manage client expectations and ensure consistent client satisfaction • Handle feedback professionally and resolve issues proactively • Identify opportunities to expand accounts through new services, campaigns, and markets • Lead commercial conversations including renewals, upsells, and proposal presentations • Develop and execute account growth plans in collaboration with leadership • Monitor client performance metrics and share meaningful insights • Contribute to revenue forecasting and account growth strategy • Oversee end-to-end delivery of campaigns and content programs • Manage timelines, budgets, approvals, and resources to ensure smooth execution • Coordinate across creative, production, and strategy teams to drive delivery • Review campaign output to ensure alignment with brand guidelines and quality standards • Conduct post-campaign reviews and apply learnings to improve future performance • Monitor account profitability and ensure projects stay within scope • Maintain accurate project documentation, reports, and performance trackers • Use project management tools (e.g., Monday.com) to maintain clarity and workflow efficiency • Support process improvement initiatives that drive internal efficiency • Mentor and guide Account Executives • Foster collaboration and clear communication across teams • Contribute to a positive team culture built on accountability, initiative, and excellence
🎯 Requirements
• bachelor’s degree in marketing, Communications, Business, or a related field (or equivalent professional experience).• Minimum 7 years of client account management experience in a creative, social media, or digital agency environment. • Proven ability to lead major client accounts or fortune 500 companies and manage relationships with senior stakeholders. • Strong track record of account growth, renewals, and upselling through strategic recommendations. • Strong ability to negotiate contracts• Experience handling end-to-end campaign delivery, from briefing to execution and reporting. • Solid understanding of short-form video platforms (TikTok, Instagram Reels, YouTube Shorts) and social content trends. • Excellent communication and presentation skills, confident in client-facing situations. • Knowledge of how to edit social videos on CapCut or any other editing tool• Strong strategic thinking and consultative approach to solving client challenges. • Demonstrated ability to negotiate, handle objections, and close renewals or upsells. • Proficient in project management tools (e.g., Monday.com) and able to manage multiple priorities simultaneously. • Highly organized, detail-oriented, and commercially minded. • Collaborative, adaptable, and thrives in a fast-paced, startup-style environment. • Passionate about social media, creativity, and innovation. • Proactive problem-solver with a growth mindset. • Confident, empathetic, and able to influence without ego. • Experience posting short videos on your own social media profiles and a content creator yourself.
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