Manning Global AG
501 - 1000 employees
Founded 2000
🎯 Recruiter
🤝 B2B
📡 Telecommunications
Recruitment • B2B • Telecommunications
Manning Global AG is one of the fastest growing staffing and managed services organizations globally, partnering with numerous Blue Chip Companies in sectors such as Telecoms, IT, ICT, Pharmaceuticals, Finance, Media, and Banking. They offer various services including temporary staffing, permanent staffing, managed services, and recruitment process outsourcing, helping individuals find their ideal job positions worldwide.
Técnico Centro de Control, Soporte de Seguridad Junior
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Manning Global AG
501 - 1000 employees
Founded 2000
🎯 Recruiter
🤝 B2B
📡 Telecommunications
Recruitment • B2B • Telecommunications
Manning Global AG is one of the fastest growing staffing and managed services organizations globally, partnering with numerous Blue Chip Companies in sectors such as Telecoms, IT, ICT, Pharmaceuticals, Finance, Media, and Banking. They offer various services including temporary staffing, permanent staffing, managed services, and recruitment process outsourcing, helping individuals find their ideal job positions worldwide.
📋 Description
• Handling emails and calls from internal client. • Creating Incident Tickets in the ITSM Tool. • Sorting incidents received from external teams using the tool into categories: Network, Billing, or IT. • Assigning the incident to the right team for resolution. • Coordinating with the appropriate team to obtain status updates and communicate them to the customer. • Closing incident tickets.
🎯 Requirements
• Experience between 0 and 2 years of experience in similar monitoring or support roles. • Proficiency in MS Office (Excel, PowerPoint, and Word). • Experience using Remedy or similar ticketing systems (ITSM Tools - Desirable) • Ability to work with monitoring software such as Site 24x7 or OBM (Monitoring Tools - Desirable) • Availability to work in a 24/7 shift rotation.
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