Bilingual Medical Tele-Interviewer

🔥 15 hours ago

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

💸 Finance

⚕️ Healthcare Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Finance • Insurance • Healthcare Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Conducts in-depth interviews encompassing lifestyle and medical questions. • Facilitates the underwriting process for clients who have applied for individual insurance. • Utilizes excellent interpersonal skills and an ability to probe tactfully. • Demonstrates exceptional attention to detail and active listening skills. • Manages workload efficiently with excellent organization and time-management skills. • Respects the confidentiality of sensitive and private information. • Addresses customers’ concerns in a professional and knowledgeable manner.

🎯 Requirements

• Medical knowledge, terminology, or experience is required. • Experience working with a high degree of accuracy in a fast-paced environment while under time constraints. • Excellent spelling and grammar are a must. • Excellent verbal and written communication skills. • Experience providing outstanding customer service. • Highly motivated and able to work independently or with minimal supervision. • Bilingualism (English and French) is required.

🏖️ Benefits

• health, dental, mental health, vision insurance • short- and long-term disability insurance • life and AD&D insurance coverage • adoption/surrogacy and wellness benefits • employee/family assistance plans • retirement savings plans (including pension) • global share ownership plan with employer matching contributions • financial education and counseling resources • generous paid time off including holidays, vacation, personal, and sick days