RMS Architect

🕒 May 15

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Mark43

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏛️ Government

🔒 Cybersecurity

Artificial Intelligence • Government • Cybersecurity

Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.

📋 Description

• Lead the end-to-end delivery of RMS implementations, including solution design, system configuration, testing, training, and go-live support • Possess technical aptitude to configure and implement workflows, forms, and data structures within configurable platforms • Translate customer business requirements into scalable technical configurations and user workflows • Oversee RMS implementation across workstreams, including integrations and hardware components • Establish and standardize best practices for RMS delivery across customers • Facilitate customer workshops to gather requirements, validate workflows, and drive alignment • Deliver engaging, high-quality training sessions (in-person and virtual) for both technical and non-technical audiences • Lead product demonstrations, working sessions, and launch events with confidence and clarity • Support user adoption by translating product capabilities into practical, real-world use cases • Guide change management efforts to ensure successful product adoption and long-term customer success • Identify risks, surface issues, and communicate project status effectively to internal and external stakeholders • Gather customer feedback and partner with Product teams to inform roadmap priorities • Collaborate cross-functionally with Training, Product, and Project Management teams to ensure successful delivery outcomes

🎯 Requirements

• 2–5+ years of experience as a product consultant, implementation specialist, or in public safety technology • Technical experience working with configurable or low-code platforms, including form building, workflow configuration, and data modeling • Ability to translate business requirements into technical solutions and system configurations • Hands-on experience delivering software implementations from setup through launch • Familiarity with Agile and/or Waterfall project management methodologies • Demonstrated experience leading or supporting customer-facing implementations, including application setup, configuration, and go-live support • Experience designing and delivering structured training programs for diverse audiences • Ability to tailor training content to both technical and non-technical users • Comfortable facilitating live sessions, workshops, and launch events • Dynamic communicator with the charisma and presence to energize a room and deliver compelling presentations • Ability to navigate challenging customer dynamics, including resistance to change and competing stakeholder priorities • Strong interpersonal skills and emotional intelligence • Demonstrated ability to take ambiguous requirements and turn them into clear, actionable workflows. • Proficient in tools such as PowerPoint, Excel, and Microsoft Suite • A college degree from an accredited institution.

🏖️ Benefits

• Applicants must be authorized to work for any employer in the country in which the role is being hired. • We are unable to sponsor or take over sponsorship of an employment visa at this time. • Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. • We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. • Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.