Marketing Ops Manager

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🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 22%

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Marrina Decisions

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

📣 Marketing

B2B • Marketing

Marrina Decisions is a marketing services company that specializes in managed services for marketing campaigns, particularly those involving Marketo. They offer a wide range of services including Marketo optimization, migration, and quick launch, as well as email marketing services. The company acts as an extended team to offload marketing campaign execution work, allowing businesses to focus on their core activities. With expertise in marketing automation and operations, Marrina Decisions prides itself on delivering high-quality, efficient, and empathetic services that make a measurable impact on their clients' campaigns. Clients commend their ability to seamlessly integrate and manage multi-channel and multi-product customer journeys.

📋 Description

• Oversee process management, technology infrastructure, data and analytics, and brand compliance awareness • Market products by managing staff, researching, developing marketing plans, maintaining response operations, and maintaining quality ratings • Maintain customer response operations by establishing work schedules, assigning employees, and providing backup • Maintain quality service by establishing and enforcing standards, training representatives, monitoring calls, surveying customers, and evaluating outcomes • Resolve customer problems by training telemarketing service representatives to maintain reference manuals and dialogue guides, provide information, and answer questions • Maintain work process flows by coordinating information and requirements with related operational departments and participating in business improvement teams • Prepare reports and presentations, interpret information, and make recommendations to keep management informed • Oversee brand data, analytics, and emerging market trends to strategize ways to increase market share • Plan, direct, and coordinate marketing policies and programs to increase customer interest and demand • Negotiate contracts for advertising, marketing, and promotions • Monitor internal costs and competitive pricing to develop pricing and discounting strategies

🎯 Requirements

• Experienced and dynamic candidate for the Senior Marketing Operations Manager position • Should have created Marketo emails • Marketo Templates Campaigns • Email template design using HTML • Should be certified in Marketo • Exceptional interpersonal, communication, analytical, optimization, and problem-solving skills • Ability to analyze and interpret data with accuracy • Excellent with numbers, data analysis, and research • 6-8+ years of industry experience in the Marketing Operations role • Master’s Degree in business administration, and management • Should be certified in Marketo

🏖️ Benefits

• Health Benefits • Paid Vacation • Paid Holidays • Paid Sick Time • Ongoing Training programs • Opportunities to learn and grow in this MarTech world

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