Senior Marketing Operations Administrator

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Manage data quality in assigned systems and resolve campaign, systems analysis, and data integrity issues • Develop recommendations and roadmaps for process efficiency and implement process improvements • Serve as a subject matter expert on assigned systems and integrations • Construct standards based on stakeholder input • Monitor systems and projects for red flags, trends, improvement opportunities, and benchmarks • Contribute to Marketing Operations reporting and analytics • Support management of key performance indicators and weekly and monthly net targets • Assist with budgets and vendors related to assigned marketing systems • Disseminate and interpret lessons learned to drive continuous improvement • Provide guidance and mentorship to team members • Collaborate cross-functionally and support distributed teams

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Advertising, or a related field; or an equivalent combination of education and experience • 5–10 years of significant experience in marketing automation, CRM, and/or project management in a marketing operations environment • Significant hands-on experience working with databases and developing new data sets • Advanced CRM, BI, and/or marketing automation software experience • Relevant certification(s) in CRM, BI, or marketing automation platforms strongly preferred • Strong facilitation and project management skills • Strong Microsoft Windows and Microsoft Office proficiency • Ability to manage multiple competing priorities within established deadlines • Excellent oral and written communication skills • Excellent critical thinking and problem-solving skills • Strong conflict management, interpersonal, and negotiation skills • Ability to influence, motivate, and mobilize team members and business partners • Strong collaborative skills and solid business and technology acumen • Ability to develop and deliver engaging presentations • Experience managing project budgets and vendor relationships • Ability to serve as a subject matter expert across marketing technology systems and integrations • Experience contributing to reporting and analytical efforts, including KPI management • Flexibility to support up to 10% travel • Openness to working across distributed teams and time zones as required

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns • Up to 10% travel support for in-person collaboration, vendor engagements, or project support needs