Staff Engineer

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Marsello

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

☁️ SaaS

🤝 B2B

🛍️ eCommerce

SaaS • B2B • eCommerce

Marsello is a SaaS loyalty and marketing automation platform that helps retailers, restaurants and other omnichannel merchants create and manage customer loyalty and referral programs, send targeted email and SMS campaigns, automate marketing, manage Google reviews, and leverage AI-driven customer insights. It syncs POS and eCommerce data to build unified customer profiles, personalize offers, attribute omnichannel sales, and provide reporting and analytics. Marsello integrates with major POS and commerce platforms and offers tiered plans including a free trial and enterprise options.

📋 Description

• Lead the work that matters across the entire platform — from architecture and infrastructure through to AI-enabled engineering practices. • Set technical direction across our product, platform and infrastructure. • Lead complex, cross-cutting initiatives that span multiple systems and teams. • Drive architectural decisions and major technology investments. • Own and improve our AWS and Terraform environments, with a focus on reliability, security, observability and cost efficiency. • Help define how we use AI coding agents, prompts, evals and review processes across the engineering team. • Set the standard for engineering excellence across the team, providing technical leadership that Senior Engineers look to for guidance while mentoring and developing engineers at all levels. • Partner closely with Product, Customer Success and Leadership to balance customer needs, business goals and technical realities. • Jump into the toughest incidents, bugs and technical challenges when the team needs an experienced hand. • Take part in our engineering support rotation and use what you learn to improve the platform.

🎯 Requirements

• 8+ years building and shipping software in SaaS environments • Experience operating at Senior, Lead, Principal or Staff Engineer level • Strong expertise with C#, .NET, Web APIs, MongoDB and React/TypeScript • Deep hands-on experience with AWS and Terraform • A track record of making architectural decisions in mature production systems • Experience using AI tools, coding agents, prompts, evals or similar workflows in real-world software development • Strong commercial judgement and understanding of how technical decisions impact business outcomes • Excellent communication skills and ability to influence across engineering, product and leadership teams • Collaborative mindset and genuine desire to make the people around you more effective.

🏖️ Benefits

• Flexible working arrangements • Professional development opportunities