Lead Deployment Engineer

🔥 17 hours ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

💵 $112k - $130k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Mashgin

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🤖 Artificial Intelligence

🛒 Retail

🏢 Enterprise

💰 $62.5M Series B on 2022-05

Artificial Intelligence • Retail • Enterprise

Mashgin is a leading company utilizing computer vision technology to revolutionize the checkout experience across diverse industries. Their AI-powered checkout solutions enable users to swiftly and accurately ring up items by assessing product characteristics such as shape, size, color, texture, and reflection, thereby reducing checkout times significantly. Analyses indicate that Mashgin's self-checkout systems can enhance customer satisfaction and increase revenue, making them ideal for places like convenience stores, stadiums, cafes, higher education institutions, and healthcare facilities. With over 800 million transactions processed and a user base spread across 4,000 locations, Mashgin's technology is paving the way for faster, hassle-free checkouts worldwide.

📋 Description

• Mentor and develop team members at all levels, providing coaching, honest feedback, and the kind of direct conversations that help people grow professionally and technically. • Become the go-to expert on Mashgin's hardware, software, and deployment systems, a reliable resource for the team, customers, and internal partners alike. • Own and improve standard operating procedures, identifying what's working, what isn't, and what needs to be built from scratch. • Serve as a clear and reliable conduit between the team and cross-functional partners including Product, Engineering, and vendors, surfacing recurring issues and keeping the right people informed. • Travel up to 25% of the time to support new location launches and assist customers across the country.

🎯 Requirements

• 2–4 years of experience in a lead or management role with at least 6 direct reports, ideally within a technical, field operations, or customer support environment. • You came up through the ranks, you've done the hands-on work and you lead from that experience, not around it. • Demonstrated ability to coach and develop team members, including having direct, constructive conversations with people who are well-liked or resistant to feedback. • Comfortable with up to 25% travel, including occasional last-minute deployments. • Self-starter who makes sound decisions independently and doesn't need constant oversight to stay on track. • Based in or near a major airport in the West Coast or Central time zone — Chicago, Dallas, Houston, Denver, Phoenix, Los Angeles, and the Bay Area are preferred locations.

🏖️ Benefits

• Excellent health, dental and vision insurance for you and your dependents • 401k plan • Flexible PTO policy • Catered lunch in office with fully stocked snacks and beverages • Pet insurance for your fur babies • Voluntary life insurance plan • Competitive salary and options in a small, rapidly scaling company