Assistant Manager – Technology, Middleware & Platforms

🔥 17 hours ago

🇵🇰 Pakistan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Mashreq

Mashreq

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Facilitate support for critical production issues • Provide domain expertise in system administration capabilities • Install, configure, deploy, administer, and monitor IBM API Connect in cloud and on-premises VMs • Monitor IBM API Connect environment health, API performance, and availability • Participate in and lead incident-resolution calls and root-cause analysis • Analyze logs to identify problems in IBM API Connect • Configure and implement backup and restoration of IBM API Connect subsystems and configuration data • Maintain CI/CD pipelines for building and deploying APIs • Manage API lifecycles across multiple API Catalogs through the API Management Portal • Maintain consumers by creating users, groups, roles, and security configurations • Modify IBM API Connect Developer Portal configuration, Drupal themes, and look-and-feel content • Enable third-party tools such as Elastic to capture analytics events for customer dashboards • Construct advanced Splunk searches and configure monitoring and failure alerts • Configure API Connect security using TLS Profiles and native OAuth2 mechanisms • Apply maintenance patches, interim releases, and upgrades • Deliver technical architecture information and support technical discovery sessions • Assist architects and team leads and respond to architecture, infrastructure, and security questions • Address hardware specifications, networking requirements, and storage sizing • Interact with IBM Technical Support and IBM Technical Sales to verify, discuss, and close issues

🎯 Requirements

• Minimum 5-8 years of experience in the respective application domain and support line • Experience installing, configuring, deploying, administering, and monitoring IBM API Connect in Cloud and On Prem VMs • Experience monitoring IBM API Connect environment health, performance, and API availability • Experience participating in and leading incident resolution calls and root cause analysis • Experience analyzing logs within IBM API Connect • Experience configuring and implementing backup and restoration of IBM API Connect subsystems and configuration data • Experience maintaining CI/CD pipelines for building and deploying APIs in IBM API Connect • Experience using API Management Portal to manage API lifecycles across multiple API Catalogs • Experience with consumer maintenance, including creating users, groups, roles, and security configurations • Experience modifying IBM API Connect Developer Portal configuration, Drupal themes, and content • Experience enabling third-party tools such as Elastic for analytics events and customer dashboards • Splunk expertise, including advanced search query construction, monitoring, and alerting setup • Experience configuring IBM API Connect security using TLS Profiles and native OAuth2 mechanisms • Experience applying product maintenance patches, interim releases, and upgrades • Experience delivering technical architecture information and supporting technical discovery sessions • Knowledge of hardware specifications, networking requirements, and storage sizing for IBM API Connect • Experience interacting with IBM Technical Support and IBM Technical Sales • Ability to complete all phases of the software development life cycle, including analysis, design, functionality, testing, and support • Good analytical, communication, and people skills • IBM API Connect — Strong — Must • IBM App Connect Enterprise — Strong — Must • Oracle, SQL Database — Medium — Must • IBM MQ — Strong — Must • Azure Cloud — Strong — Must • DevOps CI/CD — Strong — Must • Core Java — Medium — Optional • Microservices — Medium — Optional • AIX/UNIX operating system knowledge — Strong — Optional

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