Manager, Technology – SRE, DevOps

🕒 February 2

🇵🇰 Pakistan – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 55%

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Logo of Mashreq

Mashreq

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Ensure the reliability, availability, scalability, and performance of critical systems and applications • Collaborate with engineering, operations, and stakeholders to understand enterprise architecture, monitoring requirements, and performance goals • Identify and define KPI metrics, diagnose issues, and proactively identify optimization opportunities • Develop and implement observability frameworks, tools, and processes for monitoring, logging, and tracing • Ensure availability, scalability, and reliability of infrastructure and deployment environments • Implement and manage AppDynamics, DataDog, Splunk, ELK, Sentry, and other monitoring and observability tools • Provide reports on application performance, key insights, and trends • Collaborate with digital squads on code optimizations and infrastructure adjustments • Provide guidance and training on APM best practices and application performance optimization • Provide recommendations on monitoring systems, logging frameworks, and distributed tracing platforms • Manage and deliver KPI metrics across enterprise architecture and perform trend analysis • Deliver proactive monitoring frameworks for infrastructure and digital experience monitoring • Provide expertise in problem detection, isolation, and root-cause analysis during incident management • Design and implement monitoring solutions

🎯 Requirements

• Overall, around 8+ years of experience with IT Infrastructure, Applications • 3-5 years of hands-on experience in Observability and continuous integration • 2 years of programming background in Java or relevant technologies • Knowledge of cloud infrastructure (Azure) and cluster management tools like Kubernetes • Strong communication skills with ability to align the organization on complex technical decisions • Bachelor's or master’s degree in Information Technology, Computer Science, or a related quantitative discipline

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