Mashreq
1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
VP, Onboarding & Servicing – Retail Banking Ops
🕒 May 19
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Mashreq
1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
📋 Description
• The role typically involves overseeing and managing the strategic direction and operations of Account Onboarding & Servicing, ATM networks, and cash management functions within an organization. • Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions. • Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards. • Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise. • Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. • Identify opportunities for process improvements and implement new technologies to enhance service delivery and operational efficiency. • Oversee budgeting, forecasting, and financial performance of the accounting services and cash management departments. • Ensure robust risk management practices are in place to mitigate potential threats related to cash handling and ATM operations.
🎯 Requirements
• Typically, 10+ years of experience in banking or financial services, with a focus on account management, ATM operations, and cash management • Understanding of banking technologies, including digital onboarding systems, ATM software, and cash management tools. • In-depth understanding of banking operations, account management, ATM networks, and cash management processes. • Skills in optimizing processes, improving service delivery, and managing resources effectively • Proven experience in a leadership role, managing teams and driving strategic initiatives • Experience in managing projects, particularly those related to technology integration and process improvement • Ability to develop and implement long-term strategies that align with organizational goals • Proficiency in budgeting, financial planning, and cost management • Strong verbal and written communication skills to interact with stakeholders, present reports, and lead meetings
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities
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