Head of Program Management

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Massive Rocket | Data & CRM Consultancy

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B2B • Enterprise • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Responsible for overseeing and driving the successful delivery of complex, multi-workstream client programmes. • Ensure that all projects within a programme are aligned to strategic objectives, governed effectively and executed to the highest standard. • Act as the senior point of accountability for programme outcomes, managing risks, dependencies, budgets and stakeholders across multiple teams. • Work closely with executive sponsors, client leadership and internal teams to ensure that programmes are structured, planned and delivered predictably, transparently, and commercially sound. • Define and improve governance structures, support project teams to resolve risks and issues, and maintain alignment across technical, delivery and business stakeholders. • Ensure that Massive Rocket’s most complex engagements are coordinated effectively, that teams are supported to deliver their best work and that clients receive a seamless and strategic experience across the full programme lifecycle.

🎯 Requirements

• At least 12 years’ experience in programme and project management in a Services Company, preferably in the Martech space. • Proven track record managing complex, multi-workstream digital, CRM or data programmes. • Experience delivering and governing programmes within consultancies or agencies. • Strong understanding of CRM, Data, Martech or digital transformation environments. • Demonstrable experience establishing and running programme governance structures. • Strong financial management experience, including budgeting, forecasting and commercial risk handling. • Significant experience working with C-Suite clients and senior executives. • Expertise in risk management, dependency mapping and programme-level planning. • Experience leading distributed teams across multiple time zones. • Strong leadership, coaching and communication skills. • Substantial experience with Agile and hybrid programme delivery approaches. • Willingness to travel for client meetings and steering committees as required

🏖️ Benefits

• Fast-moving environment – you will never stop learning and growing • Supportive and positive work culture with an emphasis on our values • International presence – work with team members in Europe, the US, and around the globe • 100% remote forever • Career progression paths and opportunities for promotion/advancement • Organized team events and outings