Masters of Marketing
11 - 50 employees
📚 Education
🛍️ eCommerce
🤝 B2B
Education • eCommerce • B2B
Masters of Marketing is a leading online academy that specializes in digital marketing education. They offer a comprehensive 360° online marketing course designed to train individuals as digital marketing experts, providing in-depth modules on topics such as performance marketing, SEO, social media management, and content creation, all enhanced by AI technologies. The academy emphasizes accessibility, allowing participants to learn from anywhere while offering career support to help graduates secure employment in the digital marketing field.
Junior Student Success Manager
Job not on LinkedIn
🔥 26 minutes ago
🗣️🇩🇪 German Required
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Masters of Marketing
11 - 50 employees
📚 Education
🛍️ eCommerce
🤝 B2B
Education • eCommerce • B2B
Masters of Marketing is a leading online academy that specializes in digital marketing education. They offer a comprehensive 360° online marketing course designed to train individuals as digital marketing experts, providing in-depth modules on topics such as performance marketing, SEO, social media management, and content creation, all enhanced by AI technologies. The academy emphasizes accessibility, allowing participants to learn from anywhere while offering career support to help graduates secure employment in the digital marketing field.
📋 Description
• You are the first point of contact for our participants, ensuring smooth training operations and handling general administrative tasks as well as light IT duties. • You are responsible for the smooth running of administrative processes related to course delivery and act as the interface between the teaching team and participants. • You handle processing of education vouchers, preparation of contract documents, recording absences, and issuing certificates upon successful completion. • You support participants, prospective participants and colleagues with questions or issues via video calls or phone, providing practical assistance. • You maintain close communication with our funding bodies regarding reporting and extensions of measures for participants. • You assist in improving internal processes to continuously enhance the participant experience.
🎯 Requirements
• Communication & service mindset: You communicate clearly, friendly and solution-oriented — and enjoy actively supporting participants. • Structure & reliability: You work in an organized manner, prioritize effectively and keep oversight even when handling multiple parallel topics. • Ownership & initiative: You work independently, proactively tackle issues and find pragmatic solutions rather than waiting for instructions. • Empathy & tact: You can put yourself in different life situations and provide respectful support — even in challenging moments. • Hands-on mentality: You enjoy a dynamic environment with varied tasks and want to make a real impact. • German: You speak and write German at native level (C2). • Tools & digital skills: Confident user of Google Workspace (Gmail, Calendar, Docs, etc.); ideally some initial experience with CRM/support tools (e.g., HubSpot).
🏖️ Benefits
• 100% remote — work from wherever you are most productive. • Competitive salary package that reflects responsibility and impact. • Flexible working hours & a high-trust environment — we focus on results. • Structured onboarding and personal development through regular feedback. • Team spirit despite remote work — we meet regularly for team events (mostly in Germany). • EGYM Wellpass — discounted membership (€16/month) with access to numerous fitness and sports offers in Germany. • Alternatively: Givve card — €50 monthly tax-free allowance for personal use in Germany (e.g., purchases, shopping). • BusinessBike — lease your preferred bike to stay mobile and active in everyday life.
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