MasterStart
51 - 200 employees
Founded 2016
📚 Education
🛍️ eCommerce
👥 HR Tech
Education • eCommerce • HR Tech
MasterStart is an innovative online education platform that specializes in providing dynamic and inclusive courses aimed at advancing career skills for professionals. With a focus on humanized learning experiences, MasterStart offers 100% online courses that integrate industry content, academic certification, and collaborative learning. Their programs have successfully empowered over 17,000 learners, including employees from leading companies like IBM and Standard Bank, to thrive in their respective fields through comprehensive skills development and professional growth.
Learner Success Coach – Freelance, Contract-Based
🕒 March 31
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MasterStart
51 - 200 employees
Founded 2016
📚 Education
🛍️ eCommerce
👥 HR Tech
Education • eCommerce • HR Tech
MasterStart is an innovative online education platform that specializes in providing dynamic and inclusive courses aimed at advancing career skills for professionals. With a focus on humanized learning experiences, MasterStart offers 100% online courses that integrate industry content, academic certification, and collaborative learning. Their programs have successfully empowered over 17,000 learners, including employees from leading companies like IBM and Standard Bank, to thrive in their respective fields through comprehensive skills development and professional growth.
📋 Description
• Facilitate engaging and interactive coaching sessions to support learner success and professional growth through virtual environments. • Drive and continuously interact on Communities of Practice by sharing best practices and creating new knowledge to advance a domain of learning and professional practice. • Facilitate knowledge sharing and collaboration by developing and implementing strategies to encourage active participation and engagement within the community. • Organise and moderate regular meetings, forums, and workshops to share best practices, insights, and innovations. • Create and maintain a central repository for resources, tools, and documentation relevant to the community’s focus areas. • Identify and onboard new members, ensuring alignment with the community's goals and values. • Foster a sense of belonging and shared purpose by promoting networking opportunities and relationship-building. • Use a variety of facilitation techniques and formats within the different learning platforms (e.g., communities, one-on-one coaching, group facilitation, mentoring) to ensure learning objectives are achieved and learners are motivated to engage. • Adapt coaching styles to meet diverse learning preferences and ensure an inclusive learning environment for all participants. • Support industry experts in delivering interactive and impactful sessions, providing guidance on using online tools and techniques to enhance learner engagement.
🎯 Requirements
• A minimum of a Diploma or Degree in Business, Education, Human Resources, Psychology, or a related field (or equivalent relevant experience). • Professional certification in coaching, facilitation, or training is preferred. • A minimum of 3 years’ facilitation experience, preferably across both face-to-face and online platforms. • Proven track record of successfully managing multiple learner cohorts and achieving positive outcomes. • Strong communication, facilitation, and interpersonal skills. • Self-managed, proactive, and able to work independently within a freelance engagement model.
🏖️ Benefits
• Flexible work arrangements • Professional development opportunities
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