MATOLUX GmbH
1 - 10 employees
Founded 2023
👥 B2C
🛒 Retail
🔧 Hardware
B2C • Retail • Hardware
MATOLUX GmbH is a company that specializes in creating exclusive lighting solutions designed to meet high technical and aesthetic standards. Founded by two young electrical engineers from Austria, the company focuses on modern and minimalist designs that enhance the ambiance of homes. With a commitment to quality, all products include a five-year warranty, and MATOLUX GmbH prides itself on providing excellent customer support for their satisfied customers throughout the DACH region.
Customer Support Manager – E-Commerce
🔥 0 minutes ago
🗣️🇩🇪 German Required
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MATOLUX GmbH
1 - 10 employees
Founded 2023
👥 B2C
🛒 Retail
🔧 Hardware
B2C • Retail • Hardware
MATOLUX GmbH is a company that specializes in creating exclusive lighting solutions designed to meet high technical and aesthetic standards. Founded by two young electrical engineers from Austria, the company focuses on modern and minimalist designs that enhance the ambiance of homes. With a commitment to quality, all products include a five-year warranty, and MATOLUX GmbH prides itself on providing excellent customer support for their satisfied customers throughout the DACH region.
📋 Description
• Verantwortung für unseren Support • Anfragen schnell und kompetent beantworten • Ticket-Management (Mail & WhatsApp) • KI-gestützter Workflow nutzen • Lösungsorientiertes Reklamationsmanagement • Unterstützung im klassischen Kundenservice & Retouren
🎯 Requirements
• Verantwortungsbewusstsein & Überblick • E-Commerce-Affinität • Starke schriftliche Kommunikation • Technologie-Offenheit • Teamplay • Selbstständige Arbeitsweise • Technisches Interesse als Bonus
🏖️ Benefits
• Remote-Freundlichkeit • Moderner Arbeitsplatz • Firmenlaptop • Flexible Arbeitszeiten • Attraktives Gehalt
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