Senior Product Manager – Platform Experiences

🕒 July 31

🌐 Germany, Romania, +2 more countries – Remote

🇩🇪 Germany – Remote 🇷🇴 Romania – Remote 🇫🇮 Finland – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

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Matrix42

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

IT Service Management • SaaS • Enterprise

Matrix42 is a leading provider of integrated IT service management (ITSM) solutions, specializing in automating and optimizing IT and enterprise service processes. Their suite of products includes IT asset management, software asset management, endpoint management, and identity governance, all designed to enhance operational efficiency and security within organizations. Matrix42 aims to simplify IT operations, reduce costs, and improve end-user experiences through innovative technologies and intelligent automation.

📋 Description

• Own the platform toolkit end-to-end: dashboards, reports, layouts, components, service desk experiences, and the workflow designer that powers connected workflows across products • Sharpen the connected workflows concept — how workflows span multiple products, systems, and personas, and how they compose into reusable, packaged solutions • Drive the extensibility model: APIs, integrations, and how partners and customers extend the platform to fit their environment • Shape AI as an active layer in the platform — agentic workflows that configure, orchestrate, and reason across the environment, not just assist users at the edges • Serve three distinct personas well: End users consuming self-service experiences and interacting with services; Admins and configurators building workflows, dashboards, and services without specialist support; Developers and builders extending the platform through APIs, integrations, and custom logic • Enable the platform to power all Matrix42 product lines with a coherent, opinionated experience • Partner with product experience, engineering, and adjacent product teams that consume the platform • Define success metrics around adoption, configurability, time-to-value, and platform stickiness across all persona layers • Engage directly with enterprise customers, partners, and internal stakeholders to shape the roadmap

🎯 Requirements

• Product management experience in enterprise SaaS, ideally on a platform or horizontal capability team • Track record designing for multiple personas — end user, admin, and developer — as distinct users with distinct needs • Strong understanding of configurable platforms, low-code/no-code patterns, workflow designers, and component-based product design • Experience with platform extensibility: APIs, integrations, and third-party ecosystems • Practical exposure to agentic AI or AI-driven workflow orchestration • UX-oriented mindset with a track record of close collaboration with design • Ability to communicate across C-level, sales, and engineering stakeholders • Comfort balancing needs of multiple internal product teams and external customers

🏖️ Benefits

• 30 vacation days • flexible self-managed working hours • hybrid setup that supports remote work

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