
1001 - 5000 employees
💰 Corporate Round on 2012-07
MCI is North America’s leading public and private market motor coach brand, building the J4500 (an industry best-seller for over a decade), the all-new 35-foot J3500 model, and the workhorse D-Series including the ADA-accessible MCI D45 CRT LE Commuter Coach. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy.
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1001 - 5000 employees
💰 Corporate Round on 2012-07
MCI is North America’s leading public and private market motor coach brand, building the J4500 (an industry best-seller for over a decade), the all-new 35-foot J3500 model, and the workhorse D-Series including the ADA-accessible MCI D45 CRT LE Commuter Coach. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy.
• Deliver technical training programs in classroom, shop, depot, and field environments across Canada and the United States. • Train internal technicians and customer maintenance teams on preventive maintenance, diagnostics, repair procedures, and best practices. • Provide both theory-based and practical instruction, including hands-on demonstrations and simulated troubleshooting exercises as required. • Deliver training on vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, multiplex, pneumatic, hydraulic, drivetrain, and accessory systems. • Support training on evolving propulsion platforms including diesel, hybrid, battery electric, and hydrogen fuel cell technologies. • Develop, revise, and improve training curriculum, presentations, manuals, job aids, videos, and e-learning content. • Coordinate training schedules, travel, and program delivery with internal teams, service centers, and customer locations. • Maintain accurate records for attendance, certifications, competencies, and completed training programs. • Use recurring field issues, warranty trends, and service data to identify skill gaps and create targeted retraining programs. • Partner with Engineering, Service, Warranty, Parts, and Operations teams to ensure training content remains current and relevant. • Support onboarding, apprenticeship, and technician development initiatives. • Act as a trusted technical resource helping improve service consistency, technician capability, and fleet uptime. • Support special projects, product launches, and technical initiatives as required.
• 3–5+ years of experience working hands-on as a Bus or Coach Technician, Mechanic, Field Service Technician, or similar heavy-duty fleet role, and/or in formal training, instruction, education, or technician development within a technical environment. • Proven ability to teach technical concepts through classroom instruction, practical demonstrations, and hands-on skills development, with experience developing curriculum, presentations, SOPs, manuals, or other structured learning materials considered an asset. • Strong knowledge of heavy-duty vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, pneumatic, hydraulic, drivetrain, and multiplexing systems. • Ability to build trust and credibility in shop, field, and customer environments through practical expertise and professional presence. • Industry certifications or technical training credentials such as ASE, Red Seal, CDL endorsements, Cummins, Allison Transmission, HVAC / EPA 609, OEM product training, high voltage / EV certifications, or similar are considered assets. • Organized and self-directed with the ability to manage multiple priorities, travel schedules, and a flexible work schedule, including travel up to 60% throughout Canada and the United States based on operational and customer needs.
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility • Paid holidays and vacation • 401K with generous company match • On-the-job training in a continuous learning environment (we invested $15.9 million in 2024) • Advancement opportunities within our family of companies
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