Community Manager, Arabic Speaker

🔥 16 hours ago

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟢 Junior

👫 Community Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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M&C Saatchi Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

📱 Media

📣 Marketing

Media • Marketing

M&C Saatchi Group is a leading independent creative agency group founded in 1995. Headquartered in London, it operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media, serving clients across 23 countries. The Group emphasizes diversity of thought and brutal simplicity of thought in building teams and solving problems. Its global operations include major hubs in the UK, Europe, US, Middle East & Africa, Asia, and Australia. M&C Saatchi Group is committed to fostering an inclusive culture and operates as an equal opportunity employer, providing various employee benefits and development opportunities.

📋 Description

• Monitor comments, messages and mentions across assigned social channels • Respond to community queries in English and Arabic in line with the agreed tone of voice • Maintain fast and consistent response times across platforms • Escalate customer service issues, complaints and sensitive queries to the relevant team • Identify recurring audience themes, questions and sentiment • Flag reactive opportunities, trends and relevant community conversations • Support moderation and reputation management across social channels • Collaborate with the wider social team to align responses with current campaigns and messaging • Maintain community management trackers and escalation logs where required • Support reporting with community insights, sentiment and key audience trends • Help develop FAQs, response templates and community management guidelines • Work primarily across the Marjan account

🎯 Requirements

• 1–3 years of experience in community management, social media or customer engagement • Experience ideally within an agency, hospitality, destination or lifestyle environment • Fluent Arabic • Strong English • UAE/GCC experience preferred • Organised, responsive and confident handling positive and negative interactions professionally

🏖️ Benefits

• Fully remote role, based outside the UAE • Hybrid/remote work arrangement indicated in the posting