Head of IT Operations

Job not on LinkedIn

November 25

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Logo of MD Finance

MD Finance

Fintech • Artificial Intelligence

MD Finance is a Cyprus-headquartered fintech company that builds fast, easy-to-use non-banking loan and financial products for consumers and businesses across Europe and Latin America. Since 2015 it has managed millions of credit applications via an AI-powered platform, combining risk assessment, collections, and marketing expertise with machine learning to deliver simple consumer and business loan solutions. The company operates globally with about 80 team members and focuses on rapid, low-friction lending experiences.

51 - 200 employees

Founded 2015

💳 Fintech

🤖 Artificial Intelligence

📋 Description

• Support and maintain the health and availability of key sales and operational tools (e.g., CRM, reporting dashboards, automation platforms) • Ensure stability and performance of the operational IT infrastructure related to sales and revenue operations • Collaborate with internal stakeholders to gather requirements and configure tools accordingly • Monitor system performance, data integrity, and proactively resolve technical issues • Support onboarding and training of users across teams; provide ongoing tool support • Evaluate and implement new tools and integrations to improve sales productivity • Maintain documentation and provide internal support for tool-related processes • Act as a liaison between Sales, IT, and Data teams on technical needs and tool optimization

🎯 Requirements

• 3+ years of experience in Operational Support / IT Infrastructure / Toolset Management (preferably in fintech, SaaS, or tech) • Solid hands-on experience with CRM platforms (Salesforce, HubSpot, etc.) and BI tools (e.g., Looker, Tableau, Power BI) • Familiarity with IT infrastructure as it relates to SaaS tools, system uptime, and integrations • Understanding of sales processes and revenue operations KPIs • Experience with automation tools is a plus • Strong troubleshooting, organizational, and documentation skills • Comfortable working cross-functionally in a fast-paced environment • Intermediate English proficiency • Adaptability to quickly adjust to changes.

🏖️ Benefits

• Attractive compensation package aligned with your experience and performance, plus performance-based incentives. • 20 paid days off annually • Flexible scheduling • Comprehensive medical coverage to keep you and your family protected. • Work in an international, agile team with ambitious goals, modern tools, and a strong sense of purpose.

Apply Now

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