Property Claims Director

Job not on LinkedIn

🕒 May 5

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $115k - $130k / year

⏰ Full Time

🔴 Lead

👔 Director

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MDD Forensic Accountants

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1933

💸 Finance

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

📋 Description

• Lead and oversee a national field claims organization handling Residential and Commercial Property claims, both first and third party. • Develop and execute casualty field-claims strategies aligned with corporate goals, loss-cost management, and customer experience initiatives. • Establish and maintain best practices, operational standards, and performance benchmarks across all regions. • Partner with executive leadership, home office staff, legal, and claims operations to support enterprise-wide objectives. • Provide technical and operational oversight of complex, severe, and high-exposure property claims. • Ensure consistent claim handling practices across jurisdictions while accounting for local regulatory requirements and venue considerations. • Monitor claim severity trends, litigation rates, cycle times, and indemnity/expense performance, implementing corrective actions as needed. • Oversee investigation quality, liability determinations, coverage evaluations, negotiation strategies, and resolution outcomes. • Ensure compliance with state-specific regulations, internal policies, and industry standards for casualty claim handling. • Collaborate with Legal on litigation strategy, discovery support, settlement authority practices, and trial preparation. • Support audits, regulatory inquiries, and internal reviews related to casualty claims performance and compliance. • Lead, mentor, and develop regional and field claims leaders and adjusting staff nationwide. • Drive talent development, succession planning, and performance management across the field team. • Promote a culture of accountability, engagement, continuous improvement, and ethical claims handling. • Manage budgets related to field operations, staffing, and casualty claim expenses. • Oversee relationships with external vendors (e.g., defense counsel, IMEs, investigators), ensuring cost control and service quality. • Support reserving accuracy and collaborate with actuarial and finance teams on loss projections.

🎯 Requirements

• Bachelor’s degree required; Juris Doctor or advanced degree preferred. • Must have an active adjuster license with the ability to obtain additional state licenses as needed. • 7+ years of progressive property claims experience, including third party and Commercial property. • Proficiency in property estimating practices and Xactware products. • Demonstrated leadership experience overseeing large, geographically dispersed field claims teams. • Experience managing increased volume during weather events. • Strong technical expertise in liability evaluation, complex claims, litigation management, and coverage analysis. • In-depth knowledge of state regulatory environments and compliance requirements. • Proven ability to analyze data, manage loss trends, and drive process improvement initiatives. • Excellent communication, negotiation, and executive-level presentation skills. • Ability to travel nationally as needed.

🏖️ Benefits

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees • Paid holidays • Life insurance and short‑term and long‑term disability coverage • Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements