MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
Asesor(a) HFC – FULL TIME
🔥 12 hours ago
🗣️🇪🇸 Spanish Required
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MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
📋 Description
• Brindar soporte a clientes respecto a consultas técnicas de cable, internet y telefonía • Realizar descartes y aplicar procedimientos indicados • Participar en 21 días de capacitación remota y pagada
🎯 Requirements
• Estudios Educación Secundaria • Brindar soporte técnico de cable, internet y telefonía mediante descartes y procedimientos indicados • Disponibilidad para turno tarde: 14:00 a 23:00 o 15:00 a 00:00 • Disponibilidad para descanso rotativo • Disponibilidad para capacitación de lunes a sábado de 1PM a 8PM (1 hora de break)
🏖️ Benefits
• Bono de productividad: S/200.00 • Bono de internet: S/26.00 • Pago de Capacitación: S/350.00 • 21 días de capacitación remota y pagada • Capacitación EN REMOTO • Modalidad 100% Remoto
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