MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
Asesor de Soporte A.T.C, M.O.V.I.L
🔥 12 hours ago
🗣️🇪🇸 Spanish Required
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MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
📋 Description
• Recepcionar llamadas específicas de clientes Claro y brindar asesoría • Brindar soporte tecnológico y atención necesaria para ofrecer una solución efectiva • Absolver dudas y consultas • Gestionar reclamos • Brindar información sobre mejores servicios
🎯 Requirements
• Mayores de 18 años (requisito indispensable) • Secundaria completa • Con experiencia o sin experiencia en Atención al cliente • Contar con PC o Laptop con mínimo 8GB de RAM • Sistema operativo Windows 11 PRO • Conexión a internet cableada (no Wi-Fi) • Headset con micrófono funcional • Cámara Web
🏖️ Benefits
• Sueldo fijo + bono de productividad + bono home office • Capacitaciones pagadas • Pagos quincenales y a fin de mes • Línea de carrera en corto tiempo • Atención médica gratuita para el colaborador y 5 familiares
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