MDY Contact Center
5001 - 10000 employees
Founded 1997
🤝 B2B
🏢 Enterprise
🤖 Artificial Intelligence
B2B • Enterprise • Artificial Intelligence
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
ATC, Customer Support
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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MDY Contact Center
5001 - 10000 employees
Founded 1997
🤝 B2B
🏢 Enterprise
🤖 Artificial Intelligence
B2B • Enterprise • Artificial Intelligence
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
📋 Description
• Atención al Cliente Claro HFC – Administrativo • Manejo de quéjas y resolución de problemas • Gestión de la información del cliente • Coordinación con otros departamentos para asegurar la satisfacción del cliente • Colaboración en proyectos y procesos del equipo
🎯 Requirements
• Estudios Secundaria • Experiencia menos de 1 año • Habilidades Teleoperador • Atención al cliente • Call center
🏖️ Benefits
• Salario básico (pagos quincena y fin de mes) • Bono de desempeño S/200 • Bono por condicion remota S/26 • Capacitación pagada S/350 • Línea de carrera rápida • Convenios educativos en UPN, ISIL EUROIDIOMAS, ENTRE OTROS • Cupones de descuento en ROKYS, CINEPLANET, STARBUCKS, EMPRESAS DE VIAJE, ETC • Seguro de salud particular gratuito + cobertura familiar • Apoyo en salud mental psicologico
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