MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
Atención al cliente – Full y Part Time
🔥 1 hour ago
🗣️🇪🇸 Spanish Required
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MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
📋 Description
• Recepcionar llamadas específicas de clientes Claro • Brindar atención y soluciones efectivas • Absolver dudas y consultas • Gestionar reclamos • Brindar información sobre mejores servicios para clientes Claro Móvil Corporativo (RUC)
🎯 Requirements
• Mayores de 18 años (requisito indispensable) • Secundaria completa • Con experiencia o sin experiencia en Atención al cliente • PC o Laptop con mínimo 8GB de RAM • Sistema operativo Windows 11 PRO • Conexión a internet cableada (no Wi-Fi) • Headset con micrófono funcional • Cámara Web • Vocación de servicio • Toleración bajo presión • Capacidad de asesorar
🏖️ Benefits
• Bono de productividad • Bono home office • Capacitaciones pagadas • Pagos quincenales y a fin de mes • Línea de carrera en corto tiempo • Atención médica gratuita para el colaborador y 5 familiares • Pagos puntuales • Campaña 100% Remota
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